Client Success Specialist – Campaigns & Insights

RB Direct Marketing; Faisalabad; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading marketing firm in Faisalabad is seeking a Client Service Representative. The ideal candidate should have at least 2 years of experience in client servicing, excellent communication skills, and the ability to handle multiple clients simultaneously. You'll act as the primary point of contact, ensuring timely project delivery and maintaining positive client relationships. If you're detail-oriented and capable of working under pressure, this role is for you.

Qualifications

• Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
• Ability to work well under pressure and meet deadlines.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Serve as the primary point of contact for clients.
• Understand clients' needs and effectively communicate them to the internal team.
• Ensure timely delivery of projects and campaigns.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Ability to handle multiple clients

Proficient in Microsoft Office Suite

Familiarity with CRM software

Highly organized

Education

Bachelor's degree in Marketing, Advertising, Business

Tools

Microsoft Office Suite

CRM software

Job description

A leading marketing firm in Faisalabad is seeking a Client Service Representative. The ideal candidate should have at least 2 years of experience in client servicing, excellent communication skills, and the ability to handle multiple clients simultaneously. You'll act as the primary point of contact, ensuring timely project delivery and maintaining positive client relationships. If you're detail-oriented and capable of working under pressure, this role is for you.