Calling Agent

CargoSure LLC; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading transportation firm in Karachi is seeking enthusiastic Night Calling Agents to join their team. This role involves handling inbound and outbound calls during night shifts, assisting customers with inquiries, and maintaining accurate records. Ideal candidates should possess strong communication skills and be able to work in a fast-paced environment. This is a great opportunity for fresh graduates looking to start their careers.

Benefits

Incentive Bonus

Leaves

Sports and Entertainment

Transport

Qualifications

• Proficiency in English; knowledge of other languages is a plus.
• Ability to work night shifts and adapt to a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls during night shifts.
• Assist customers with inquiries and provide updates on vehicle transport.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Proficient in English

Organizational abilities

Multitasking abilities

Basic computer skills

Job description

Job Description

CargoSure LLC is a leading name in the Transportation/Trucking industry, specializing in reliable auto transport across the US. We pride ourselves on our commitment to excellence and safety. We are currently seeking enthusiastic Night Calling Agents to join our dynamic team in Karachi. This is an excellent opportunity for fresh graduates to kickstart their careers in a thriving industry.

Responsibilities

• Handle inbound and outbound calls during night shifts.
• Assist customers with inquiries and provide real-time updates on their vehicle transport.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure seamless communication and service delivery.
• Address customer concerns promptly to ensure satisfaction.

Job Specification

• Strong communication and interpersonal skills.
• Proficiency in English; knowledge of other languages is a plus.
• Good organizational and multitasking abilities.
• Basic computer skills and familiarity with CRM software.
• Ability to work night shifts and adapt to a fast-paced environment.

Job Rewards and Benefits

• Incentive Bonus
• Leaves
• Sports and Entertainment
• Transport