Business Development Officer.MGN Pak - DBC PL Fulfillment.Retail Banking Group-PAKCOE

Al Ghurair Investment LLC; Pakistan; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading investment firm in Pakistan is seeking a dedicated Telesales Executive to drive sales through effective communication and customer engagement. The role involves achieving monthly targets, converting leads into sales, and resolving customer issues efficiently. Ideal candidates are university graduates with 1-2 years of experience in a similar environment, strong presentation skills, and the ability to think creatively under pressure. Join our team and contribute to our success in a dynamic sales environment.

Qualifications

• 1-2 years of experience in a similar work environment.
• Preferably has a practical marketing background.
• Adaptable and versatile in changing environments.

Responsibilities

• Achieve monthly sales targets.
• Convert leads into sales.
• Handle customer issues promptly and efficiently.

Skills

Sales and customer focus

Excellent presentation skills

Analytical skills

Ability to work under pressure

Team player

Education

University Graduate

Job description

Job Purpose:

• To achieve monthly targets assigned.

• To ensure that all telesales activities are directed to meeting sales targets.

• To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.

• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

• To drive cross sell effort.

Key Result Areas:

• Analysis of leads received.

• Conversion of leads into “Sale”

• Updating all the systems as per the call with the customer.

• Processing of the request or offer given to the customer.

• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.

• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.

• Maintaining all records of the approval, requests and reports handled.

Knowledge Skills and Experience

• University Graduate.

• 1-2 years experience in similar work environment.

• Preferably has a practical marketing background.

• Has strong Sales and customer focus and ability to think creatively and work under pressure.

• Excellent presentation skills.

• Good team player with result driven attitude.

• Business sensitive.

• Has analytical and computer skills.

• Adaptable and versatile.