Business Analyst

HR Ways; Karachi Division; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A recruitment firm is seeking a Technical Business Analyst to provide technical support and manage client relationships. Responsibilities include translating business needs into specifications, developing documentation, and ensuring successful project timelines. The ideal candidate holds a relevant degree and possesses strong analytical and communication skills. This position is based in Karachi, Pakistan.

Qualifications

• Minimum of 0-1 years of experience as a Technical Business Analyst.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide Level 1 technical support to clients.
• Translate business requirements into functional specifications.
• Develop and maintain technical documentation.

Skills

Technical support

Client relationship management

Business analysis

Analytical skills

Communication skills

Education

Bachelor's degree in Information Technology

Job description

Overview

Our Client is a leading GRC, AML & Loan Origination solutions provider with a focus on developing practical and robust systems for financial institutes. Our team has several full cycle implementation experiences in multinational organizations with success stories in Australia, Bahrain, Qatar, Saudi Arabia, UAE, Kuwait, France, Canada and Pakistan.

Responsibilities

• Provide Level 1 technical support to clients, resolving bugs and configuration issues, documenting solutions, and escalating issues where required.
• Manage relationship with clients.
• Translate business requirements into functional specifications and user stories for developmentteams.
• Collaborate with clients and internal teams to gather and document detailed business requirements.
• Develop and maintain technical documentation, including data flow diagrams and systemarchitecture.
• Work closely with developers and IT teams to ensure successful system implementation, testing, and deployment.
• Conduct or participate in Quality Assurance (QA) testing for new developments, releases and implementations.
• Provide ongoing support to stakeholders during system rollout, including training.
• Conduct business process analysis to identify areas for improvement and opportunities fortechnology integration.
• Define project scopes and control project through identifying key challenges, and pre-reporting risk areas.
• Monitor projects to ensure project delivery within scope and agreed timelines.

Qualifications

• Bachelor's degree in Information Technology, or a related field (preferred).
• Minimum of 0-1 years of experience as a Technical Business Analyst or similar role.
• Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Work Timings

Monday to Friday 9 am - 5.30 pm

Experience

1-3 yrs

Salary Range

based on experience

About HR Ways: HR Ways is a Technical Recruitment Firm helping software houses and IT Product companies Internationally and Locally to find IT Talent. HR Ways is engaged by 150 + Employers ranging from the worlds biggest SaaS Companies to the most competitive Startups. Find out more at www.hrways.co