Bilingual Front Desk – Medical (English/Spanish)

Practice Perfect Solutions and Services; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A healthcare service provider in Islamabad is seeking a skilled bilingual Customer Service Executive. You will manage appointments, greet patients, and provide essential information in both English and Spanish. The ideal candidate has customer service experience, strong organizational skills, and a compassionate demeanor. This role offers the chance to enhance patient experiences in a friendly environment.

Qualifications

• Fluent in both English and Spanish with excellent communication skills.
• Proven experience in a customer-facing role, preferably in healthcare.
• Strong organizational skills and ability to multitask.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage appointment bookings and inquiries efficiently.
• Collect and verify patient information and insurance details.
• Handle patient billing and payment processing accurately.

Skills

Fluent in English and Spanish

Customer service experience

Empathy and compassion

Organizational skills

Interpersonal skills

Tools

Electronic health record (EHR) systems

Job description

A healthcare service provider in Islamabad is seeking a skilled bilingual Customer Service Executive. You will manage appointments, greet patients, and provide essential information in both English and Spanish. The ideal candidate has customer service experience, strong organizational skills, and a compassionate demeanor. This role offers the chance to enhance patient experiences in a friendly environment.