AWS Cloud Operation Engineer

Dplit; Islamabad; On-site; PKR 1,339,200 - 1,785,600; Full time

Job summary

Dplit in Islamabad is seeking an AWS Cloud Operations Engineer to manage and support a high-traffic mobile super-app on AWS. This role involves ensuring performance and availability of AWS workloads, responding to incidents, and improving reliability through automation and observability.

The ideal candidate should possess strong hands-on experience with AWS services, solid Linux administration skills, and a proven track record in incident management. Working knowledge of Infrastructure as Code and a passion for automation are essential.

Qualifications

• Proven experience running production workloads on AWS.
• Strong knowledge of AWS services like EC2, VPC, IAM.
• Solid Linux skills and experience with Docker/Kubernetes.
• Demonstrated incident management in a live environment.
• Competent scripting/automation abilities.

Responsibilities

• Operate and maintain AWS workloads ensuring performance.
• Respond to incidents and perform root-cause analysis.
• Manage containerized workloads on Amazon EKS.
• Build and maintain monitoring and alerting dashboards.
• Implement Infrastructure as Code and CI/CD pipelines.

Skills

Operational AWS experience

EC2 / EKS

Linux administration

Container management (Docker, Kubernetes)

Scripting (Bash, Python)

Infrastructure as Code

Incident management

Monitoring and troubleshooting

Tools

Terraform

CloudFormation

Zabbix

Percona

Job description

We are looking for an AWS Cloud Operations Engineer to run, monitor and support our cloud-native platform on AWS. The platform hosts a high-traffic, multi-market mobile super-app and is moving from self-managed, on‑premises infrastructure to AWS managed services (Amazon EKS, RDS / Aurora PostgreSQL, Amazon API Gateway, managed messaging and caching).

You will keep production and non-production environments healthy, respond to incidents, and continuously improve reliability, observability, automation and cost‑efficiency. Hands‑on operational AWS experience is essential. Solution‑architecture and migration exposure are strong advantages that will let you grow into platform design and cutover leadership.

Key Responsibilities

• Operate, monitor and maintain AWS workloads across Dev, QA, Pre-Prod and Production, ensuring availability, performance and cost‑efficiency.
• Respond to incidents and alerts, perform root‑cause analysis, and drive corrective and preventive actions that reduce mean time to recovery.
• Manage containerised workloads on Amazon EKS – deployments, scaling, health checks and self‑healing/restart policies.
• Administer managed data services (Amazon RDS / Aurora PostgreSQL, ElastiCache, Amazon MQ) and supporting databases, including backups and restores.
• Build and maintain proactive monitoring, alerting and dashboards; expand observability coverage and eliminate reactive, user‑reported detection.
• Implement and maintain Infrastructure as Code (Terraform / CloudFormation) and CI/CD pipelines.
• Apply and uphold security and compliance controls IAM, WAF, network segmentation, patching and key management.
• Support the migration of workloads from on‑premises to AWS and contribute to runbooks and operational documentation.
• Collaborate with application, QA and security teams across multiple markets and time zones.

Essential Requirements (Mandatory)

• Proven operational experience running production workloads on AWS – day‑to‑day administration, monitoring, troubleshooting and support of live AWS services. This is the core, non‑negotiable requirement for the role.
• Strong hands‑on knowledge of core AWS services: EC2 / EKS, VPC and networking, IAM, S3, CloudWatch and RDS.
• Solid Linux administration skills and hands‑on experience with containers (Docker, Kubernetes / EKS).
• Demonstrated incident management and root‑cause analysis in a live production environment.
• Working knowledge of Infrastructure as Code and CI/CD concepts and tooling.
• Competent scripting / automation ability (e.g. Bash, Python).
• Clear communication and the ability to work effectively across distributed teams.

Advantageous (Strong Plus Points — Not Mandatory)

• AWS solution architecture – designing scalable, resilient and cost‑optimized AWS architectures (AWS Certified Solutions Architect a plus).
• AWS migration experience: planning and executing migrations from on‑premises / self‑managed infrastructure to AWS (re‑platform, re‑host, re‑architect), including cutover and post‑migration validation.
• Zabbix – deploying, configuring and operating Zabbix for infrastructure and service monitoring and alerting.
• Percona – administering Percona database stacks (MySQL / PostgreSQL / MongoDB) – performance tuning, backups and high availability.
• Experience with multi‑account / multi‑environment AWS landing zones (AWS Organizations, Transit Gateway).
• Exposure to telecom or high‑traffic consumer mobile platforms.

Attributes

• Ownership mindset; comfortable participating in an on‑call rotation.
• Bias toward automation, reliability and continuous improvement.
• Disciplined documentation habits (runbooks, post‑incident reports).