Associate Process Improvement Analyst

CureMD; Lahore; On-site; PKR 1,400,000 - 2,200,000; Full time

Job summary

CureMD in Lahore is seeking a Process Improvement Specialist to identify improvement areas, develop metrics, and analyze data to drive better software processes.

You will work with Software Engineering, QA, and Product teams to implement best practices, create Power BI dashboards, and support continuous improvement initiatives across projects.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Familiarity with software development processes, agile frameworks, QA, and PM practices.
• Strong communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Basic understanding of Power BI dashboards.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Knowledge of ISO 9001, ISO 20000, and ISO 27001 is a plus.

Responsibilities

• Identify and analyze opportunities for improvement within the organization.
• Assist in the development and execution of process improvement initiatives, including documentation, process mapping, and training sessions.
• Collect and analyze performance data to identify trends and opportunities for enhancement, and communicate insights and recommendations effectively.
• Work on Power BI dashboards and extract data.
• Conduct assessments to ensure compliance with organizational standards and pinpoint areas for enhancement.
• Assist in the implementation of best practices and methodologies in project management, quality assurance, and resource management.
• Collaborate with departments such as Software Engineering, Quality Assurance, and Product Management to identify improvement areas and implement best practices.
• Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.

Skills

Power BI dashboards

Communication skills

Analytical thinking

Agile methodologies

DevOps data analysis

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

DevOps tools

Microsoft Office (Excel, PowerPoint)

Job description

Job Overview

Responsibilities include identifying improvement areas, implementing process enhancements, and monitoring their effectiveness. The specialist collaborates with teams to develop performance metrics, analyzes data for improvement opportunities, and communicates findings to management. They utilize DevOps data to create Power BI dashboards, conduct audits, and support best practice adoption. Strong knowledge of software processes and agile methodologies, proficiency in Microsoft Office and DevOps tools, and excellent communication and analytical skills.

Job Responsibilities

• Identify and analyze opportunities for improvement within the organization.

• Assist in the development and execution of process improvement initiatives, including documentation, process mapping, and training sessions.

• Collect and analyze performance data to identify trends and opportunities for enhancement, and communicate insights and recommendations effectively.

• Work on Power BI dashboards and extract data.

• Conduct assessments to ensure compliance with organizational standards and pinpoint areas for enhancement.

• Assist in the implementation of best practices and methodologies in project management, quality assurance, and resource management.

• Collaborate with departments such as Software Engineering, Quality Assurance, and Product Management to identify improvement areas and implement best practices.

• Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.

• Familiarity with software development processes, agile frameworks, quality assurance, project management, and industry best practices.

• Strong communication and interpersonal skills.

• Excellent analytical and problem-solving abilities.

• Basic understanding of Power BI dashboards.

• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

• Knowledge of ISO 9001, ISO 20000, and ISO 27001 is a plus.

Compensation and Benefits

Financial

• Competitive salary and bi-annual bonus.

• Fast track and uncapped career growth for high performers.

• Company-sponsored vehicle financing (car and bike).

• Interest-free loans.

• Provident Fund: CureMD matches up to 8% of your base salary.

Health and Wellness

• In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.

• Hospital treatment monitoring by company doctors.

• Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).

• Exclusive health benefits and discounts at top class clinics and labs.

Supportive Workplace

• Pick-up and drop-off services for female employees.

• In-house daycare facility.

• In-house gym and recreational area to unwind.

Continued Learning

• Company-sponsored trainings, workshops, development programs and retreats.

• Paid specialized trainings/certifications.

The Difference You’ll Make

At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you’ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we’re not just advancing technology — we’re making a tangible difference in people’s lives. Together, Let’s save lives.

Requirements