Assistant Manager Customer Services

Meta-Tags; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading company in customer relations is seeking a Customer/Client Relationship Manager in Karachi. The candidate will confirm orders, manage logistics, and maintain sales records. Ideal candidates possess a B.Com degree, fluency in English, and excellent organizational skills. The position may require additional hours beyond the standard nine-to-five schedule.

Qualifications

• Minimum education must be B.Com.
• Must be fluent in English.
• Excellent time management and organizational skills.

Responsibilities

• Confirm all orders by making calls or sending SMS.
• Booking, Dispatching, and Maintaining sales records.
• Communicate with logistics partners for issues in orders.

Skills

Fluent in English

Energetic

Bold and confident

Time management

Organizational skills

Internet proficiency

MS Excel

MS Word

Education

B.Com

Job description

Job Purpose: Communicate with customers and clients

Job Duties:

• Confirming all the orders by making calls or sending SMS
• Booking, Dispatching and Maintaining sales records
• Communicate with logistics partners for issues in orders and ensure sales
• Monitor logistics partners performance
• Responsible for solving problems for customers
• Managing inventory and stock levels

Requirements & Skills

Skills/Qualifications:

• Minimum education must be B.Com
• Must be fluent in English
• Must be energetic bold and confident
• Excellent time management and organizational skills
• An understanding of the latest trends and their role within a commercial environment
• Professional approach to time, costs and deadlines
• Must have good command over:
• Internet
• MS Excel
• MS Word

Customer/Client Relationship Manager work mainly nine-to-five, but deadlines may require working additional hours.