Account Health Staff - Pakistan Remote

Home Pick; Islamabad; Remote; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading e-commerce consultancy in Islamabad is seeking an experienced professional to manage Amazon seller accounts. You will work with customer service to ensure top performance, monitor account health, and implement strategies for growth. Ideal candidates will have 2-3 years in the e-commerce space and familiarity with relevant SAAS tools. This role offers the opportunity to thrive in a fast-paced environment.

Qualifications

• Minimum 2-3 years experience managing Amazon e-commerce channel.
• Proven e-Commerce strategist with growth insight.
• Ability to turn analysis into insights and recommendations.

Responsibilities

• Work with Customer service to maintain 98%+ seller rating.
• Monitor account health and resolve issues.
• Update and maintain brand reporting.

Skills

e-Commerce strategy

Data analysis

Collaborative work

Multitasking

Tools

Amazon e-commerce SAAS tools

Job description

About Home Pick

Home Pick is a team of full-service, hands-on Amazon Consultants and Experts dedicated to assisting brands in realizing the enormous potential of the Amazon marketplace.

Responsibilities

• Work with the Customer service team to provide best in class experience and maintain and improve on 98%+ seller rating.
• Monitor account health, performance and resolve issues that may arise, including order fulfillment and customer service.
• Work on pricing and brand protection.
• Update and maintain brand reporting.

Requirements

• Minimum 2-3 years experience managing Amazon e-commerce channel at a brand or an agency.
• Proven e-Commerce strategist with a solid understanding of what drives growth in an online business.
• Experience with Amazon e-commerce SAAS tools.
• Have a growth mindset with a desire to test new ideas to unlock new growth.
• Excellent data analysis skills and business acumen to turn analysis into insights and recommendations.
• Understanding of marketplace account operations, logistics, and associated fees.
• Must work collaboratively across the organization.
• Ability to multi-task in a fast-paced environment.