49758960546 - eCommerce Operations & Planning Manager

Activate Talent; Remote; PKR 11,293,000 - 16,940,000; Full time

Job summary

A fast-growing DTC brand in Pakistan is seeking an eCommerce Operations & Planning Manager to optimize inventory management and forecasting across multiple marketplaces. The role involves reporting operational metrics and collaborating closely with teams to enhance efficiency and profitability. Ideal candidates are detail-oriented and have strong analytical skills alongside multiple years of eCommerce experience. This is a full-time, remote position offering a chance to contribute to a scaling brand.

Benefits

Work from anywhere

Join a fast-paced team

Ownership at all levels

Qualifications

• Experience in eCommerce operations, supply chain management, or inventory planning.
• Strong analytical mindset with attention to accuracy and data integrity.
• Highly organized, detail‑oriented, and fast moving.

Responsibilities

• Manage inventory flow across sales channels and ensure optimal stock levels.
• Build and maintain accurate demand forecasts.
• Track operational KPIs and identify process improvements.

Skills

eCommerce operations experience

Inventory management

Analytical mindset

Demand forecasting

Cross-functional collaboration

Tools

Shopify

Amazon Seller Central

Excel

Job description

Full-Time — Remote Contract Type: Independent Contractor Working Hours: Monday–Friday 🌎 Work from anywhere in the world and be part of the #remoteworkrevolution!

About the Company

This is a fast-growing, innovation‑driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self‑funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.

Scope of the Role

We are seeking a sharp, detail‑obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day‑to‑day rhythm of operations—inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer. You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands‑on role with meaningful impact on efficiency, profitability, and scale.

Duties and Responsibilities

• Inventory, Logistics & Supply Chain Manage inventory flow across Amazon, Shopify, and other sales channels. Ensure optimal stock levels across all fulfillment locations. Monitor inbound/outbound shipments for efficiency and cost effectiveness. Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules.
• Forecasting & Planning Build and maintain accurate demand forecasts. Translate revenue and marketing projections into actionable supplier and inventory plans. Align forecasting across teams to ensure product availability and smooth launches.
• Operational Excellence Track operational KPIs: inventory turnover, stockouts, freight costs, fulfillment accuracy. Identify process improvements that increase efficiency and profitability. Support broader operational projects, including product launches and light IP enforcement tasks.
• Cross‑Functional Collaboration Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned. Provide operational insights and performance reports to leadership. Recommend actions to improve margins, reliability, and operational clarity.

What Makes This Team Special

• A culture built on caring deeply about customers and product quality
• Ownership and accountability at every level
• A problem‑solving mindset focused on solutions, not excuses
• People‑first values and trust‑driven relationships

Why Join

• Play a key operational role in scaling one of the fastest‑growing oral care brands
• Work closely with leadership on high‑impact projects
• Move fast and learn quickly without corporate red tape
• Join a small, motivated team that genuinely enjoys working together

Years of Experience

• Experience in eCommerce operations, supply chain management, or inventory planning
• Experience working with Amazon, Shopify, and multi‑channel marketplaces
• Background proving ability to forecast demand and translate projections into clear inventory plans
• Strong analytical mindset with attention to accuracy and data integrity
• Experienced in coordinating suppliers, 3PLs, and cross‑functional teams
• Highly organized, detail‑oriented, and fast moving
• Clear communicator with strong follow‑through
• Motivated by impact and understanding of how operations influence profitability

Tools and Software

• Familiarity with eCommerce operations tools (Shopify, Amazon Seller Central, 3PL dashboards)
• Experience with demand forecasting software or spreadsheet modeling
• Comfortable working with data tools and operational reporting systems

You Are

• An owner who takes responsibility for outcomes
• Analytical, precise, and data‑driven
• Experienced in eCommerce operations and supply chain flows
• Organized and detail‑obsessed
• A problem solver who seeks efficiency and scalability
• A clear communicator with strong execution discipline
• Motivated by speed, impact, and operational excellence

You’re Not Responsible For

• Managing a large team
• Setting company‑level strategy
• Handling customer service or marketing operations
• Focusing strictly on operations, forecasting, supply chain, and process improvement

You’ll Thrive Here

• You enjoy solving operational challenges
• You stay organized in fast‑moving environments
• You use data to guide all decisions
• You take full ownership of your work
• You’re proactive about spotting and fixing problems early
• You gain satisfaction from improving efficiency and profitability
• You want to help scale a fast‑paced DTC brand