Xero Billing & Operations Specialist

VA Masters; Parañaque; On-site; PHP 335,000 - 469,000; Full time

Job summary

VA Masters is seeking an Admin & Operations VA in the Philippines to ensure billing accuracy and manage daily operations. You will reconcile bank transactions in Xero, audit client invoicing for licenses and hosting, and fix gaps where services were under-billed.

After billing stabilizes, the role expands to email follow-ups and broader operational support. The ideal candidate enjoys identifying discrepancies, building repeatable processes, and collaborating with a small team to prevent

Qualifications

• Experience using Xero for bank reconciliation and invoicing
• Ability to audit and correct billing discrepancies
• Strong numerical accuracy and attention to detail
• Experience configuring recurring/automated invoices
• Excellent spreadsheet skills for cross-system data checks
• Professional written English for client communications
• Reliable and able to work with minimal supervision
• Proactive communication to raise issues

Responsibilities

• Reconcile bank statements and match transactions in Xero on an ongoing basis
• Audit client invoicing for licenses and hosting and identify under-billed accounts
• Correct historical billing errors and issue accurate invoices to bring accounts current
• Audit web hosting billing across client accounts and identify unbilled clients
• Configure recurring invoices for ongoing monthly costs to prevent gaps
• Maintain records of client subscriptions and ensure billing matches
• Follow up by email with trial clients to assess usage and engagement
• Log outreach activity and escalate accounts needing attention
• Provide general administrative support across operations as needed

Skills

Xero reconciliation

Invoicing audit

Numerical accuracy

Recurring invoices

Spreadsheet proficiency

Professional English

Dependable, independent

Clear communication

Tools

Xero

Job description

VA Masters is seeking an Admin & Operations VA in the Philippines to ensure billing accuracy and manage daily operations. You will reconcile bank transactions in Xero, audit client invoicing for licenses and hosting, and fix gaps where services were under-billed.

After billing stabilizes, the role expands to email follow-ups and broader operational support. The ideal candidate enjoys identifying discrepancies, building repeatable processes, and collaborating with a small team to prevent