Without experience/Customer Support Agent/Pure Chat

Caldwell Communications; Metro Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading customer service provider in the Philippines is seeking a Customer Support Agent. Candidates can be fresh graduates or those with BPO experience, requiring excellent English communication skills. Responsibilities include answering customer inquiries and providing assistance via phone and written correspondence. The company offers competitive salary and benefits, fostering work-life balance.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Opportunity for rapid career growth

Retirement/Life Insurance

Work-life Balance Programs

Qualifications

• Open to candidates who have completed college (no experience required).
• Open to high school and senior high school graduates with BPO experience.
• Can do onsite work.

Responsibilities

• Answers phone calls and provides important information to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers to take care of concerns.

Skills

Excellent English communication skills

Ability to assist customers via phone and written correspondence

Education

Completed college or high school with BPO experience

Job description

Without experience/Customer Support Agent/Pure Chat

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answers participant questions and talks to participants to achieve a full understanding of what critical information is being asked.

What we are looking for?

• Open to candidates who have completed college (no experience required)
• Open to high school and senior high school graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

Be part of a growing team and enjoy work-life balance! Apply now!