Waitress (Cafe8)

Filinvest Development Corporation; Muntinlupa; On-site; PHP 167,400 - 279,000; Full time

Job summary

A hospitality management company in Metro Manila seeks a dedicated individual responsible for ensuring outstanding guest satisfaction in the Food & Beverage division. The successful candidate will handle guest inquiries politely, serve food and beverages as per established guidelines, and manage equipment inventory. Applicants should demonstrate strong customer service skills and a commitment to maintaining operational standards. This role is crucial for ensuring a seamless dining experience for guests.

Qualifications

• Strong customer service skills.
• Ability to handle guest inquiries courteously.
• Understanding of food and beverage service protocols.

Responsibilities

• Ensure smooth operations of appointed sections in Food & Beverage.
• Serve food and beverages to guests according to standards.
• Maintain inventory and proper equipment handling.

Job description

FILINVEST COMPANY: Crimson Hotel Filinvest City, Manila (CFCM)

She is responsible for mis-en-place, service, and maximization of guest satisfaction in the outlets/banquets, ensure smooth operations of the sections appointed in the Food & Beverage division and customer satisfaction.

• Handle guest inquiries in a courteous manner
• Serve food & beverage to guest accordingly to established service provider and presentation
• Do side duties as assigned on a daily basis by Outlet/Banquet Supervisor
• Have a complete underestanding of hotels products and offering, hotel's and procedures/policy including relating to Fire, Hygiene, health, and Safety
• Ensure proper maintenance and inventory of equipment, wares, and supplies
• Perform other duties as directed by the Management from time to time