Virtual Head Medical Biller (Must have - Chiropractic Practice experience)

Staffing For Doctors; Philippines; Remote; PHP 360,000 - 600,000; Full time

Job summary

Staffing For Doctors is seeking an experienced head Medical Biller to drive end-to-end revenue cycle management for a busy chiropractic and multidisciplinary practice. The role emphasizes claims processing, insurance verification, and AR management, with coordinated work across a U.S.-based team.

Ideal candidates bring specialty billing experience in chiropractic services, strong English communication, and proficiency with ChiroTouch EMR and Intermedia VOIP.

Qualifications

• Specialty Billing background in medical billing for Chiropractic or multidisciplinary practices.
• Hands-on proficiency with ChiroTouch EMR required.
• Experience using Intermedia VOIP system or similar multi-line setup.

Responsibilities

• Full-Cycle Billing Operations: submit claims, post EOBs, and generate patient statements.
• Maintain ChiroTouch ledger records and billing queues; verify coding.
• Handle payer calls, eligibility checks, pre-authorizations, and documentation flow.
• Investigation of denials, filing timely appeals, and reducing A/R aging.

Skills

Medical billing

Revenue cycle management

Claims submission

Insurance verification

Pre-authorizations

AR management

Denial management

Communication

Tools

ChiroTouch EMR

Intermedia phone system

Job description

We are seeking an experienced, high-performing head Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice's complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management.

Schedule & Daily Focus

• Status: Full-Time (40 Hours / Week)
• Schedule: Monday - Friday, 9:00 AM - 6:00 PM PST (US Pacific Standard Time)

VA's Top 3 Daily Tasks

• Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services.
• Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations.
• Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports.

Core Responsibilities

• Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements.
• ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch.
• Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system.
• Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging.
• Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption.

Requirements

Required Qualifications

• Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices.
• Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR.
• Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software).
• Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management.
• Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team.
• Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset.

Preferred Qualifications

• Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management).
• Immediate Availability: Ability to transition quickly into full-time PST schedule operations.

Ideal Candidate Profile

You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.