Vice President, Global Category Manager (Non-Technology) - Global Supplier Services (210786482)

JP Morgan Chase; Taguig; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Job summary

JPMorgan Chase in Metro Manila is seeking a Vice President, Global Category Manager to lead strategic sourcing and supplier management for non-technology categories across APAC/EMEA regions. You will drive category strategy, run competitive sourcing events, and negotiate terms to protect cost and value.

You will partner with global category leadership, influence in a matrixed environment, and oversee supplier performance, risk, and governance to deliver measurable value across regions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years in strategic sourcing, category management, procurement or vendor management.
• Experience leading complex negotiations with senior stakeholders.
• Ability to run RFI, RFP, and RFQ processes with governance and documentation.
• Strong commercial and analytical skills including cost modeling and benchmarking.
• Proven experience partnering with Legal to draft, amend, and negotiate master agreements and SLAs.
• Demonstrated ability to operate in a matrixed global environment and influence without direct authority.
• Strong written and verbal communication skills, including executive-ready materials.
• Ability to manage work across APAC and EMEA time zones with strong prioritization and program management.
• Proficiency with Microsoft Office (including advanced Excel) and sourcing tools (Ariba).

Responsibilities

• Set global category strategies and execute the aligned category plans globally, in collaboration with regional/global teams.
• Build and maintain a multi-year sourcing roadmap covering renewals, competitive bids, consolidation opportunities, and transformation initiatives.
• Identify cross-region leverage opportunities while respecting local requirements.
• Lead end-to-end competitive sourcing events, including requirements definition, evaluation criteria, scoring governance, and award recommendations.
• Develop negotiation strategies and negotiate pricing, service levels, implementation commitments, and commercial protections.
• Partner with Legal and internal control stakeholders to support contract drafting and ensure approvals, documentation, and sourcing controls are met.
• Establish supplier performance frameworks using SLAs, KPIs, QBRs, scorecards, and continuous improvement plans.
• Drive supplier issue resolution and escalations through root-cause analysis and corrective actions.
• Deliver total cost of ownership analysis, benchmarking, and value tracking with clear reporting on pipeline, progress, risks, and dependencies.
• Ensure supplier engagements meet third-party risk expectations including data privacy and operational resiliency requirements.
• Coach and guide sourcing teams and coordinate with global sourcing and vendor management partners.

Skills

Strategic sourcing

Category management

Negotiations

RFI/RFP/RFQ processes

Stakeholder collaboration

Executive communication

Analytics and cost modeling

Cross-border collaboration

Education

Bachelor's degree

Tools

Ariba

MS Excel

Job description

Shape how employees experience benefits across diverse markets-while delivering measurable commercial and risk outcomes. You'll lead high-impact sourcing and supplier performance work across the regions. We'll rely on you to influence senior stakeholders, run disciplined competitive processes, and negotiate strong agreements that protect service and value. You'll join a global team that supports growth through collaboration, structure, and continuous improvement. If you're energized by complex stakeholder environments and meaningful outcomes, this role offers broad scope and visibility.

As a Vice President, Global Category Manager in Global Supplier Services, you lead strategic sourcing and supplier management for Non-Technology categories such as Professional Services, Wellness Programs, Training & Development, HR Benefits, Group Income Protections, Pharmacy Benefits, etc. Reporting to the Executive Director, you partner closely with global category leadership and stakeholders to execute category strategy, run competitive sourcing events, and negotiate commercial terms. You build strong governance and influence across a matrixed environment to deliver measurable value across cost, service, resiliency, and innovation. You also strengthen supplier performance management and third-party risk oversight while aligning to applicable regulatory and control requirements across diverse markets.

You'll work within a global sourcing and supplier services organization that partners with functional stakeholders to deliver well-governed, market-informed sourcing decisions. The team operates through a mix of regional ownership and global alignment, enabling cross-region leverage while respecting local requirements and market conditions.

Job responsibilities

• Set the global category strategies and execute the aligned category plans globally, in collaboration with regional/global teams.
• Build and maintain a multi-year sourcing roadmap covering renewals, competitive bids, consolidation opportunities, and transformation initiatives
• Identify cross-region leverage opportunities (standardization, preferred suppliers, rate harmonization, and service model alignment) while respecting local requirements
• Lead end-to-end competitive sourcing events, including requirements definition, evaluation criteria, scoring governance, and award recommendations
• Develop negotiation strategies and negotiate pricing, service levels, implementation commitments, and commercial protections (including indexing, caps, termination rights, and audit rights)
• Partner with Legal and internal control stakeholders to support contract drafting/redlining and ensure approvals, documentation, and sourcing controls are met
• Establish supplier performance frameworks using service level agreements (SLAs), key performance indicators (KPIs), quarterly business reviews (QBRs), scorecards, and continuous improvement plans
• Drive supplier issue resolution and escalations through root-cause analysis, corrective actions, and sustained performance improvements
• Deliver total cost of ownership analysis, benchmarking, and value tracking, and provide clear reporting on pipeline, progress, risks, and dependencies
• Ensure supplier engagements meet third-party risk expectations, including data privacy and operational resiliency requirements relevant to benefits vendors
• Coach and guide sourcing team members and coordinate with global sourcing and vendor management partners to support efficient delivery

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent practical experience
• Minimum 8 years of experience in strategic sourcing, category management, procurement, or vendor management with multi-country scope
• Demonstrated experience leading complex negotiations and competitive sourcing events with senior stakeholders
• Ability to run Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes with clear governance, evaluation, and decision documentation
• Strong commercial and analytical skills, including cost modeling, benchmarking, contract commercial terms, and value tracking
• Proven experience partnering with Legal to draft, amend, and negotiate complex master agreements and service level agreements
• Demonstrated ability to operate effectively in a matrixed, global environment and influence without direct authority
• Strong written and verbal communication skills, including executive-ready materials and decision facilitation
• Ability to manage work across APAC and EMEA time zones with strong prioritization and program management skills
• Working knowledge of third-party risk management and supplier due diligence expectations (including data privacy and operational resiliency)
• Proficiency with Microsoft Office (including advanced Excel) and sourcing/procurement tools (e.g., Ariba)

Preferred qualifications, capabilities, and skills

HR services and employee benefits sourcing experience (e.g., brokers/consultants, benefits