Vertical Manager - Internal Control

PeopleStrong; Hinoba-an; On-site; PHP 792,000 - 1,187,000; Full time

Job summary

PeopleStrong in India is seeking a specialist to strengthen internal controls, risk management, and data integrity across the organization. The role focuses on accurate reporting, reconciliations, and CAAT-based audits within a centralized operations framework.

You will liaise with accounts, finance and risk teams to ensure data accuracy, regulatory readiness, and timely corrective actions, while driving continuous improvement in reporting mechanisms.

Responsibilities

• Reporting and Reconciliations: share MIS and reports with stakeholders across operations on a periodic basis.
• Maintain data accuracy through internal controls and ensure data shared with stakeholders is correct.
• Review tracking of open entries with Accounts by liaising with banks to identify customers and inform Operations.
• Ensure reconciliation of Operations reports with financials including GL proofing and RBI data requirements.
• Reconcile TDS GLs monthly and oversee TDS refunds.
• Implement CAATs to check transaction processing and build control reports to detect anomalies.
• Collaborate with BIU to improve datawarehouse reporting and automation.
• Promote continuous improvement and establish best practices across the function.

Skills

Internal controls and risk management

Education

Under Graduate

Job description

DEPARTMENT-1 Operations-Central IC, QA & CM

Country India

State Maharashtra

Worksite G-Corp Tech Park, Thane

Function Services Operations

Skills

Skill

Internal controls and risk management

Under Graduate

CERTIFICATION

Job Description

Key Result Areas / Accountabilities

Supporting Actions

Reporting and Reconciliations

• Ensure sharing of MIS and reports with business, finance, risk, HR & other stakeholders for all lines of businesses across operations on a periodic basis.
• Manage appropriate internal checks & controls to maintain accuracy of data being shared with various stakeholders.
• Review tracking of open entries provided by Accounts team by liaising with the banks to identify customers and intimate Operations team to pass the entries.
• Ensure reconciliation of reports of Operations function with financials on a periodic basis along with GL proofing and Liaise with Compliance team for facilitating RBI Audit data requirements.
• Ensuring transactions in TDS GLs (receivable and control GL’s) are reconciled on a monthly basis
• Reviewing the TDS refund process.

Implementation of CAATs

• Evaluate & implement Computer Assisted Audit Techniques as & when needed to ensure a 100% check on transaction processing across all units in Operations function.
• Define & institute control reports which will throw up anomalies in patterns, deviations in processing logics, etc. & can be corrected with minimum lag time.
• Engage with all functions while setting up new products, processes, to build suitable controls & reporting mechanisms of inherent risks identified & accepted by management, which will aid timely corrective action.
• Build & create CAAT logic as & when needed for the Operations function on an on-going basis.

Building Datawarehouse fast-tracking Automation Index

• Collaborate with BIU to achieve maximum reports through datawarehouse & strengthen the reporting logic.
• Work with Change Management & line operation teams to fast-track the Automation Index of the Operations function.
• Institute a mechanism to continuously identify improvement opportunities in existing reports & strengthen the same to rule out any possibilities of errors and omissions.

Building a Culture of Continuous Improvement

• Organize and conduct knowledge and best practice sharing sessions within the function and Check feasibility of a best practice implementation and define activities with timelines
• Promote continuous improvement by leading Kaizen, quality circles, green belt projects and activities for cross functional teams
• Implement project monitoring mechanisms for assessment of project progress and subsequent success against business excellence objectives
• Develop and maintain of a knowledge/ ideas repository to capture good practices within and outside the organization
• Track outcomes of the continuous improvement activities on an ongoing basis and showcase success stories at internal and external forums

Process Excellence

• Ensure that SOPs are updated regularly to reflect improvements and changes in existing products and SOPs for new products related to the Operations function
• Define and agree on SLAs for key operational activities for the respective lines of business
• Oversee TAT monitoring and FTR reporting, identify improvement opportunities and devise ways to improve these parameters
• Drive participation in quality initiatives across all units of the Operations department

Internal Operations Audit Management

• Build an audit plan covering all necessary functions and processes as per diverse compliance requirements and oversee roll out
• Oversee preparation of an audit calendar for the year and share it with the Section Head
• Drive timely commencement and closure of all internal audits as per plan, and recommend resolutions for process gaps identified
• Oversee audit report preparation and review audit findings, suggestions, remarks and actions with timelines
• Plan and manage follow through on high priority audit actions and share progress updates with the Section Head

External Operations Audit Facilitation

• Support the Section Head in ensuring that the external audits run smoothly and Ensure data and information is made readily available for external auditors
• Discuss and understand audit findings and observations with the auditors and provide rationalization to remove irrelevant comments and observations
• Communicate audit findings and critical observations to respective operations unit and the Section Head
• Draw up an implementation plan to drive audit actions and track them for closure
• Manage recording, implementation and review of internal controls and operational risk mitigation mechanisms
• Ensure all incidents are recorded and CAPA is maintained for the respective lines of business
• Ensure CAPA data is ISO ready and made easily available, when required
• Manage classification the risks, identification of the control measures and testing on an ongoing basis, and ensure availability of updated RCM information