Vehicle Service & Diagnostics Specialist

Valenzuela Trabaho; Valenzuela; On-site; PHP 223,000 - 335,000; Full time

Job summary

Valenzuela Trabaho in the Philippines is seeking a diligent service technician to handle vehicle unit diagnostics and repairs as part of our post-sales team.

You will conduct interviews, document defects, prepare repair orders with costs, and coordinate with CCR and R&D to ensure quality workmanship and timely delivery of serviced units.

Experience in analyzing data, maintaining floor inventory, and recommending tools to improve production efficiency will be valued.

Qualifications

• Conduct interviews regarding unit defects or service units using Job Service Form.
• Implements/evaluates diagnostic on defect of units based on Job Order and CCR.
• Analyze and documents major and minor troubles based on Job Order and CCR.
• Convincingly explains to the customer regarding all repair to be done on the vehicle.
• Implements Job Order and CCR due dates based on standard servicing tact time.
• Makes accurate repair order as per customer request with corresponding cost.
• Implements and maintains the quality of Post Sales output in accordance with quality standards set.
• Manage and controls incoming units and outgoing finished units as required by job order.
• Provides costing for activity to be done on the vehicle.
• Provides accurate on floor inventory of units to Customer Service unit head.
• Recommends tools and equipment acquisition and purchase for production efficiency.
• Analysis/documents of data/defects/customer complains and coordinates with R&D and OZ's concern

Responsibilities

• First to conduct interviews regarding units defects or for service units using Job Service Form.
• Implements/evaluates diagnostic on defect of units based on Job Order and Customer Care Representative (CCR).
• Analyze and documents major and minor troubles based on Job Order and CCR.
• Convincingly explains to the customer regarding all repair to be done on the vehicle.
• Implements Job Order and CCR due dates based on standard servicing tact time.
• Makes accurate repair order as per customer request with corresponding cost.
• Implements and maintains the quality of Post Sales output in accordance with quality standards set.
• Manage and controls incoming units and outgoing finished units as required by job order.
• Provides costing for activity to be done on the vehicle.
• Provides accurate on floor inventory of units to Customer Service unit head.
• Recommends tools and equipment acquisition and purchase for production efficiency.
• Analysis/documents of data/defects/customer complains and coordinates with R&D and OZ's concern

Job description

Valenzuela Trabaho in the Philippines is seeking a diligent service technician to handle vehicle unit diagnostics and repairs as part of our post-sales team.

You will conduct interviews, document defects, prepare repair orders with costs, and coordinate with CCR and R&D to ensure quality workmanship and timely delivery of serviced units.

Experience in analyzing data, maintaining floor inventory, and recommending tools to improve production efficiency will be valued.