Urgent Hiring: Clinical Trainer

Concentrix Philippines; Quezon City; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Industry Experts

Learning & Development

Fun working environment

Job summary

Concentrix Philippines is seeking a Clinical Training Supervisor to deliver instructor-led sessions for nurses, covering InterQual/MCG, ICU/CCU/ER workflows, and client standards. On-site in Quezon City, you will design exercises, assess learner progress, and ensure certification readiness.

You bring a BS in Nursing, active PH Registered Nurse license, at least 1 year of InterQual experience, plus 2 years in critical care and a year of trainer experience; external or internal applicants welcome.

Qualifications

• BSN and active PHRN license.
• 1 year InterQual/MCG experience.
• 2 years ICU/CCU/ER experience.
• 1 year trainer experience preferred for internal/external applicants.

Responsibilities

• Deliver instructor-led, virtual, blended, or case-based clinical training.
• Teach approved clinical workflows, medical policies, and applicable criteria.
• Build practical case exercises, knowledge checks, and competency assessments; provide learner feedback.
• Monitor attendance, assessment results, learner risks, action plans, and client certification readiness.
• Review audit trends and operational feedback with Quality and Operations; recommend interventions.
• Maintain Training records, learning materials, privacy safeguards, and trainer credentials.

Skills

Nursing degree

InterQual/MCG

ICU/CCU/ER experience

Nurse trainer

Trainer experience

Education

Bachelor of Science in Nursing

Job description

Job description

Are you ready to POWER UP your skills? Take the leap and join Concentrix's League of TOP-NOTCH TALENTS! Prepare for an Extra-Ordinary Journey where you not only Collaborate with Industry Champions but also immerse yourself in an Innovative Workplace filled with Laughter, Continuous Learning, and Limitless Opportunities. Join the Leading Global Provider of CX and Tech Services and seize this moment to #JoinConcentrix!

Essential Duties and Responsibilities:

Key Responsibilities

• Deliver instructor-led, virtual, blended, or case-based clinical Training where assigned, including new hire, process update, refresher, and remedial learning sessions.
• Teach approved clinical workflows, medical policies, and applicable criteria,
• Build practical case exercises, knowledge checks, clinical scenario discussions, and competency assessments; provide constructive learner feedback.
• Monitor attendance, assessment results, learner risks, action plans, Training completion, and client certification readiness.
• Review audit trends and operational feedback with Quality and Operations; recommend targeted interventions and evidence-based curriculum improvements.
• Maintain Training records, version-controlled learning materials, privacy safeguards, and required internal or client-specific trainer credentials.

Qualifications and Competencies

• Bachelor of Science in Nursing and an active Philippine Registered Nurse (PHRN) license.
• 1 year experience of Interqual or MCG (Miliman Care Guide).
• 2 years experience of ICU, CCU, ER.
• Accepts 1 year clinical experience if have longer InterQual experience.
• External applicants and internal applicants from another account must have at least one (1) year of Trainer experience.

Get Hired and Enjoy the Following:

• Interact/Collaborate and Learn from Industry Experts
• Multiple Opportunities for Learning and Development
• Enjoy a Fun - and Competitive Working Environment

Work Location

Tera Tower, Bridgetowne, Quezon City (onsite)