Trust.Knowledge Management Associate

CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

Citco International Support Services Limited-Philippine ROHQ is seeking an entry-level professional to build and configure automated legal workflows and document templates. You will collaborate with legal teams, input jurisdictional data, and ensure templates follow established procedures.

The role combines configuration work with process design, demanding clear communication and a willingness to learn new software platforms.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong communication skills in English (written and verbal).
• Interest in technology and automation and ability to translate business needs into configurations.
• Able to learn new software platforms and demonstrate technical aptitude.
• Attention to detail and strong organizational skills.
• Experience working in multicultural environments is a plus.
• Basic understanding of document management systems.

Responsibilities

• Collaborate with legal teams to define workflows and configure templates using automation platforms.
• Input and validate legal process information for various jurisdictions.
• Follow standard operating procedures to build accurate workflow processes.
• Maintain documentation of configured workflows.
• Support quality assurance of automated processes.

Skills

Microsoft Office

English communication

Technology & automation interest

Technical configuration

Attention to detail

Multicultural teamwork

Document management basics

Education

Bachelor's degree in Business Administration, Legal Management, Library and Information Science, or related field

Tools

SharePoint

Workflow automation tools

PDF software

Statistical tools

Job description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visitwww.citco.com

About the Team & Business Line:

Mercator® by Citco is the pioneer of Global Entity Portfolio Management services. Our centralized client service infrastructure means we are able to provide end-to-end support in over 180 jurisdictions worldwide.

The majority of our clients are multinational corporations with anywhere upwards from 50 legal entities. They include Fortune 1000, Global 2000 and industry leaders based globally, and covering major business sectors.

For more information about Mercator by Citco, please visitwww.mercator.net

Position Summary:

Entry-level position responsible for building and configuring automated legal workflows & document templates using established platforms to support legal and corporate services processes. This role combines technical configuration work with collaborative process design, requiring both technical aptitude and strong communication skills.

Your Role:

• Collaborate with legal teams to define workflows and configure templates using dedicated automation platforms
• Input and validate legal process information for various jurisdictions
• Follow standard operating procedures to build accurate workflow processes
• Maintain documentation of configured workflows
• Support quality assurance of automated processes

Required Qualifications:

• Bachelor's degree in Business Administration, Legal Management, Library and Information Science, or related field
• Proficient in Microsoft Office applications
• Excellent communication skills and fluent in English (written and verbal)
• Interest in technology & automation
• Ability to translate business requirements into technical configurations
• Strong technical aptitude and ability to learn new software platforms
• Attention to detail and organizational skills
• Ability to work effectively in a multicultural environment
• Basic understanding of document management systems

Preferred Skills:

• 1+ year experience in an international company
• Experience with workflow automation tools
• Knowledge of SharePoint
• Familiarity with quality management processes
• Basic understanding of corporate governance processes
• Experience with PDF software and statistical tools
• Exposure to legal or corporate services environment

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.