Travel Support Specialist — Customer-First & Growth

Top1Movers Worldwide Inc.; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading travel services provider in Taguig is seeking a TravelConnect Customer Service Representative to enhance customer experiences. This full-time role requires excellent communication skills and the ability to solve problems effectively. The ideal candidate will have prior customer service experience and a passion for travel. Competitive salary and benefits include health insurance and career development opportunities.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive health insurance

Opportunities for career development

Flexible work arrangements

Qualifications

• Experience in a customer-facing role, preferably in the travel or hospitality industry.
• Ability to engage with customers from diverse backgrounds.

Responsibilities

• Respond to inbound customer calls, chats, and emails.
• Provide detailed information about travel products and services.
• Handle bookings, changes, and cancellations.

Skills

Excellent communication skills

Problem-solving abilities

Customer service experience

Proficiency in Microsoft Office

Fluency in English

Job description

A leading travel services provider in Taguig is seeking a TravelConnect Customer Service Representative to enhance customer experiences. This full-time role requires excellent communication skills and the ability to solve problems effectively. The ideal candidate will have prior customer service experience and a passion for travel. Competitive salary and benefits include health insurance and career development opportunities.