Travel Reservation Specialist

Stark Asia Solutions Inc.; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading travel solutions company in Cebu City is seeking a Travel Reservation Specialist. You will assist customers with travel bookings, modifications, and cancellations, ensuring a seamless travel experience. The ideal candidate has strong communication skills, proficiency in reservation software, and BPO voice experience. Competitive perks include a PHP 30,000 sign-on bonus and HMO coverage starting on Day 1.

Benefits

Account incentives up to PHP 20,000

HMO coverage starting on Day 1

Paid training

PHP 30,000 sign-on bonus

Qualifications

• Extensive BPO voice experience with proven tenure.
• Preferably with experience in Travel, Telco, or TSR accounts.

Responsibilities

• Assist customers with booking, modifying, and canceling travel arrangements.
• Provide guidance on travel options and ensure accurate reservation processing.
• Address customer inquiries regarding travel itineraries and policies.

Skills

Proficiency in reservation software

Strong communication skills

Ability to handle customer concerns

Education

Senior High School graduate

Job description

Overview

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Responsibilities

A Travel Reservation Specialist is responsible for assisting customers with booking, modifying, and canceling travel arrangements, such as flights, accommodations, and car rentals. They provide guidance on travel options, ensure accurate reservation processing, and address customer inquiries regarding travel itineraries, policies, and changes. The role requires proficiency in reservation software, strong communication skills, and the ability to handle customer concerns effectively while staying updated on industry trends, regulations, and promotions. The specialist ensures a seamless travel experience for customers by coordinating with airlines, hotels, and car rental agencies.

Work setup

• Onsite - Cebu

Salary and Perks

• Salary is based on qualifications, work experience, educational attainment, and previous salary
• Account incentives of up to PHP 20,000
• HMO coverage starting on Day 1
• Paid training

Enjoy a PHP 30,000 sign-on bonus

Qualifications

• At least a Senior High School graduate
• Must have extensive BPO voice experience with proven tenure
• Preferably with experience in Travel, Telco, or TSR accounts

HR Talent and Culture Stark Asia Solutions Inc.

Notice

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