Travel Operations Analyst

Private Advertiser; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Private Advertiser seeks a Travel Operations Analyst within its Country Security Operations Center (CSOC) to monitor and coordinate traveler risk globally. The role supports continuous monitoring, situational awareness, and duty of care across time zones in a fast-paced security operations environment.

Responsibilities include real-time travel visibility, incident triage, and coordination with ESOC/IOC teams to ensure timely notifications and accurate records.

Qualifications

• 1–3 years of experience in security operations, travel security, or related roles.
• Experience in a Security Operations Center (SOC) or operations center environment.
• Ability to follow established processes while applying judgment within guidelines.
• Strong written and verbal communication suited to operational environments.
• High attention to detail for time-sensitive information.
• Ability to work in a shift-based, fast-paced setting.

Responsibilities

• Monitor global employee and executive travel activity using approved traveler tracking platforms.
• Maintain real-time awareness of global security and operational events affecting traveler safety.
• Identify travelers potentially affected by incidents and initiate notifications or escalations.
• Review, triage, and document travel alerts and system notifications per procedures.
• Coordinate with Executive Protection teams and CSOC partners during routine or emerging situations.
• Assist with traveler outreach and location verification as directed.
• Provide accurate traveler location information to support incident response.
• Document travel monitoring activities and incidents clearly and timely.
• Participate in shift handovers to ensure continuity of coverage.
• Prioritize tasks during high activity periods and escalate when needed.

Skills

Situational awareness

Incident triage

Procedural discipline

Operational communication

Team collaboration

Problem solving

Documentation

Time management

Job description

Travel Operations Analyst
Corporate Security – Enterprise Security Operations Center
Country Security Operations Center (CSOC)

The Travel Operations Analyst resides with the Enterprise Security Operations Center (ESOC) – Intelligence Operations Center (IOC), supporting the Country Security Operations Center (CSOC) by providing continuous monitoring, situational awareness, and operational support for global employee and executive travel. This role focuses on real‑time travel visibility, monitoring of emerging events, and coordination activities that enable duty of care coverage 24/7/365.

Operating within established procedures and escalation frameworks, the Travel Operations Analyst plays a critical execution‑level role in identifying impacted travelers, supporting response coordination, and maintaining accurate operational records in a fast‑paced security operations environment.

Primary Responsibilities

• Monitor global employee and executive travel activity using approved traveler tracking and travel security platforms.
• Maintain real‑time awareness of global security, environmental, political, and operational events that may impact traveler safety or mobility.
• Identify travelers potentially affected by developing incidents or disruptions and initiate appropriate notifications or escalations.
• Review, triage, and document travel‑related alerts, advisories, and system notifications in accordance with established procedures.
• Support coordination with Executive Protection teams, regional security partners, and CSOC counterparts during routine and emerging situations.
• Assist with traveler outreach, follow‑up messaging, and location verification as directed.
• Provide accurate traveler location and contextual information to support incident response and non‑standard escalations.
• Maintain clear, timely, and defensible documentation of travel monitoring activities, alerts, and incidents.
• Participate in structured shift handovers to ensure continuity of awareness and operational coverage.
• Prioritize and manage tasks effectively during periods of increased operational tempo or global activity.
• Escalate issues that fall outside defined procedures or risk thresholds to senior operators or leadership as required.

Qualifications

Required

• 1–3 years of experience in security operations, travel security, intelligence operations, or a related role.
• Experience working in a Security Operations Center (SOC) or operations center environment.
• Demonstrated ability to follow established processes while applying judgment within defined guidelines.
• Strong written and verbal communication skills suited to operational environments.
• High attention to detail and accuracy when handling time‑sensitive or safety‑related information.
• Proven ability to work effectively in a shift‑based, fast‑paced operational setting.

Required Skillsets and Competencies

• Situational awareness and operational monitoring
• Incident triage and structured escalation
• Adherence to procedures and operational discipline
• Clear and concise operational communication
• Team collaboration within a 24/7 operations center
• Problem solving within established guidelines
• Organization, task prioritization, and documentation
• Professional judgment and accountability in routine operational decisions

Working Conditions

• In‑person role based within the Country Security Operations Center (CSOC).
• Fast‑paced, high‑tempo operational environment requiring sustained attention and responsiveness.