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Benefits offered by this job
Equity Incentive Plan
Performance Bonus
Incentives
HMO
Annual Company Trip
Free Meals
Sleeping Quarters
Job summary
A reputable recruitment agency is seeking a Travel & Healthcare Associate to provide exceptional customer service in the travel and healthcare sectors. Ideal candidates will have a Bachelor's degree and 1-3 years of experience in customer service. Responsibilities include assisting clients with inquiries, resolving complaints, and maintaining knowledge of travel and healthcare regulations. The position is on-site in Taguig with competitive benefits including a performance bonus and incentives.
Qualifications
1-3 years of experience in customer service or related roles.
Responsibilities
Provide exceptional customer service to clients in the travel and healthcare sectors.
Assist customers with inquiries related to travel arrangements and healthcare services.
Handle customer complaints and provide effective solutions in a timely manner.
Maintain up-to-date knowledge of travel policies, healthcare regulations, and service offerings.
Collaborate with team members to enhance service delivery and improve customer satisfaction.
Skills
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Detail-oriented
Empathetic
Customer-focused
Education
Bachelor's degree in a relevant field
Job description
A reputable recruitment agency is seeking a Travel & Healthcare Associate to provide exceptional customer service in the travel and healthcare sectors. Ideal candidates will have a Bachelor's degree and 1-3 years of experience in customer service. Responsibilities include assisting clients with inquiries, resolving complaints, and maintaining knowledge of travel and healthcare regulations. The position is on-site in Taguig with competitive benefits including a performance bonus and incentives.