Transitions & Implementation Manager - Pasig

Transcom Worldwide (Philippines), Inc.; Pasig; In loco; PHP 1.200.000 - 2.400.000; Tempo pieno

Descrizione del lavoro

Transcom Worldwide (Philippines), Inc. in Pasig is seeking a Transitions & Implementation Manager to lead end-to-end client implementations and internal strategic projects. You will drive transition success from scoping to execution, coordinating cross-functional teams and ensuring project profitability.

The role requires a university degree in Business, 10+ years of PM experience, Business English fluency, and willingness to travel up to 30% while aligning with US business hours.

Competenze

• University degree or equivalent higher qualification, preferably in Business.
• Fluent in written and spoken Business English.
• 10+ years of project management experience.
• Familiarity with project management tools.
• Project Management Certification: PMP, Six Sigma, or equivalent, or willingness to secure certification in the first 6 months.
• Be able to travel up to 30% of the time.
• Available to work during US business hours (8:00 AM – 5:00 PM ET/CT/PT).

Mansioni

• Manage end-to-end success of multiple, concurrent and complex projects, working with cross-functional teams
• Develop project plans using appropriate project methodology, defining key deliverables, responsible parties, and timelines
• Ensure the project meets profitability targets and budgets throughout the project and implementation timelines
• Hold the project team accountable
• Create project status, update documents/ dashboards and effectively communicate status to project stakeholders, including risks, action items, decisions and documentation of meetings
• Lead implementations of new business, from scoping to project closure; transitioning new clients from concept to execution
• Develop and build client business relationships by delivering a positive new client onboarding experience

Conoscenze

Business English

Project management

Leadership

Stakeholder management

Formazione

University degree in Business

Descrizione del lavoro

Transcom is looking for talented individuals like you to join our awesome team! Be the next Transitions & Implementation Manager for our Transcom Pasig site.

Join our Transcom Family as a Transitions & Implementation Manager!

• The Transitions & Implementation Manager is responsible for managing projects including new client implementations, growth for existing clients and strategic internal projects




• The primary objective is to manage implementations and transitions projects for the company. The role is responsible for understanding clients’ business needs, driving the implementation of new services, and managing the overall performance through the transition/ hand-off to the operational account owner

Responsibilities:

• The position requires effective leadership and business execution for the following key focus areas. Additional responsibilities may be added as the needs of the business change and expand:

  
  
  
  

  • Manage end-to-end success of multiple, concurrent and complex projects, working with cross-functional teams

  
  

  • Develop project plans using appropriate project methodology, defining key deliverables, responsible parties, and timelines

  
  

  • Ensure the project meets profitability targets and budgets throughout the project and implementation timelines

  
  

  • Hold the project team accountable

  
  

  • Create project status, update documents/ dashboards and effectively communicate status to project stakeholders, including risks, action items, decisions and documentation of meetings

  
  

  • Lead implementations of new business, from scoping to project closure; transitioning new clients from concept to execution

  
  

  • Develop and build client business relationships by delivering a positive new client onboarding experience

  
  

What we are looking for:

To be successful in this role you must…

• A university degree or equivalent higher qualification, preferably in Business




• Be fluent in written and spoken (Business) English




• Have 10+ years of project management experience managing Business projects




• Familiarity with project management tools and/or software




• Project Management Certification: PMP, Six Sigma, or equivalent, or willingness to secure certification in the first 6 months




• Be able to travel up to 30% of the time




• Be available to work during US Business hours (8:00 AM – 5:00 PM ET/ CT/ PT)

What's in it for YOU?

• Day 1 HMO




• 24/7 Teleconsult




• Free Psychologist Consultation




• In-house & Online Pharmacy




• Scholarship Program




• Retirement Fund




• Free Meal & Medicine (through Transcom’s Tap Card Rewards)




• Loyalty Incentives




• Accidental & Life Insurance




• Free Shuttle Service

What Life at Transcom is like!

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.