Transaction Monitoring Analyst

ING Hubs Türkiye; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

ING is seeking a KYC Transaction Monitoring Analyst to help protect the financial system by identifying and investigating unusual activity. You will conduct risk-based investigations on alerts and cases, analyze customer information, perform research, assess risks, and provide recommendations on disposition within ING standards.

You will work within ING's global standards to ensure a safe, compliant banking environment, collaborating with team leads, transaction monitoring specialists, and

Qualifications

• Experience in Transaction Monitoring, AML, KYC, Financial Crime Compliance or related fields.
• Understanding of money laundering, terrorist financing, tax evasion and related risk indicators.
• Strong analytical and problem solving skills with ability to interpret data and patterns.
• Experience conducting investigations, research, and risk assessments.
• Ability to make sound risk-based decisions within policies and procedures.
• Excellent written communication and documentation skills.
• Good understanding of banking operations, financial system and regulatory requirements.
• Strong attention to detail and commitment to high-quality outcomes.
• Collaborative mindset and willingness to support team learning and continuous improvement.

Responsibilities

• Investigate transaction monitoring alerts and customer activities using a risk-based approach.
• Analyze customer profiles, transaction behavior and counterparties for pattern consistency.
• Conduct internal and external research to support investigations.
• Determine whether alerts should be closed or escalated for further review.
• Produce clear, accurate, and well-documented investigation records in line with ING standards.
• Manage workloads effectively with a focus on quality and compliance.
• Stay informed on financial crime typologies, emerging risks and regulatory requirements.
• Contribute to knowledge sharing and team learning initiatives.

Skills

Transaction Monitoring experience

AML knowledge

KYC experience

Financial crime awareness

Investigation skills

Risk assessment

Written communication

Regulatory understanding

Attention to detail

Job description

KYC Transaction Monitoring Analyst

Help protect the integrity of the global financial system. At ING, we believe banking should enable people to focus on what matters most in their lives. As a KYC Transaction Monitoring Analyst, you'll play an important role in protecting our customers, our business, and the wider financial system by identifying and investigating unusual activity that may indicate financial crime. If you're curious, analytical, and passionate about risk management and financial crime prevention, this is an opportunity to make a meaningful impact while developing your expertise in a fast-evolving field.

Role Summary

As a KYC Transaction Monitoring Analyst, you will conduct risk-based investigations on transaction monitoring alerts and cases to identify activity that may be indicative of money laundering, terrorist financing, tax evasion, or other financial crime risks. Working within ING's global standards and procedures, you will analyze customer and transaction information, perform research, assess potential risks, and make informed recommendations regarding alert disposition. Your work will contribute directly to ING's commitment to maintaining a safe, compliant, and trusted banking environment.

Key responsibilities

• Investigating transaction monitoring alerts and customer activities using a risk-based approach.
• Analyzing customer profiles, transaction behavior, and counterparties to determine whether activity is consistent with expected patterns.
• Conducting internal and external research to support investigations.
• Applying sound judgment to determine whether alerts should be closed or escalated for further review.
• Producing clear, accurate, and well-documented investigation records in line with ING standards.
• Managing workloads effectively while maintaining a strong focus on quality and compliance.
• Staying informed on financial crime typologies, emerging risks, and regulatory requirements.
• Contributing to knowledge sharing, continuous improvement initiatives, and team learning activities.

About the Team

You will join a dedicated KYC and Financial Crime team focused on protecting ING and its customers from money laundering, terrorist financing, and tax evasion risks. The team fosters a collaborative environment where colleagues share expertise, challenge assumptions, and continuously improve investigation practices. You'll work closely with Team Leads, Transaction Monitoring specialists, and Compliance partners while building deep expertise in financial crime risk management.

Required Skills

We're looking for professionals who bring a combination of analytical capability, risk awareness, and investigative thinking.

• Experience in Transaction Monitoring, Anti-Money Laundering (AML), KYC, Financial Crime Compliance, Fraud Risk, or related fields.
• Understanding of money laundering, terrorist financing, tax evasion, and associated risk indicators.
• Strong analytical and problem-solving skills with the ability to interpret complex data and transaction patterns.
• Experience conducting investigations, research, and risk assessments.
• Ability to make sound risk-based decisions while working within established policies and procedures.
• Excellent written communication and documentation skills.
• Good understanding of banking operations, the financial system, and regulatory requirements.
• Strong attention to detail and commitment to high-quality outcomes.
• Collaborative mindset and willingness to support team learning and continuous improvement.

What We Offer

At ING, you'll be part of an international organization where your work has real impact. We provide opportunities to develop your expertise, collaborate with diverse colleagues, and contribute to protecting the integrity of the financial system. You'll work in a culture built on curiosity, personal growth, continuous learning, and the belief that everyone has the freedom to develop their talents and make a difference.

About ING

We're a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we're more than just a workplace – we're a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you're just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.