Ticketing Agent - CSR (Chat/Voice Support) | Makati - 19,500* Basic Pay!

Foundever®; Philippines; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO

Life Insurance

Career Growth

Paid Training

Job summary

Foundever® in the Philippines is seeking a customer service specialist for a fast-paced call center environment. Open to High School/K-12 graduates or University degree holders, you’ll support voice and chat channels, delivering accurate, friendly assistance to customers in a dynamic setting.

Paid training starts day one, with opportunities for career growth, an HMO for you and your dependents, and a supportive team in Makati.

Qualifications

• Open for High School /K-12 Graduate or University Degree.
• At least 6 months of contact center experience for voice support.
• Able to communicate in English.

Skills

English Communication

6 months CCE experience

Voice support

Education

High School / K-12 Graduate

University Degree

Job description

Job Highlights

• Faster Virtual and Onsite Application and Processing! | Join Our Ticket Management Account!
• Blended Support - Chat and Voice Account | Open for High School/K-12 Graduates!
• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities!

Go further with Foundever®

Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are2 ways to join us!

What are we looking for?

• Open for High School /K-12 Graduate or University Degree
• At least 6 months of CCE for a voice support
• Can Communicate in English
• Willing to work in Makati
• TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing!

Additional Tip: It is recommended to use a computer when joining the zoom virtual hub.

What should you expect from us?

• Paid training from day one
• Tons of growth opportunities (93% of our non-agent positions are filled internally)
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more
• Fun team environment where we work hard to build trust every day
• HMOBenefits for you and your family
• Free call center training

Terms and conditions apply

Foundever® is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.