Territory Account Manager

F5 Networks, Inc.; Mexico; On-site; MXN 300,000 - 540,000; Full time

Job summary

F5 Networks in Mexico City is seeking a driven professional to support customer engagements and account management within the regional sales team. The role involves gathering information on leads, preparing insights, and aiding executives in presenting proposals to customers.

You will work with senior territory account managers to identify new opportunities, maintain account plans, and forecast sales, contributing to the closure of deals and the growth of F5 accounts across the region.

Qualifications

• Assist in customer engagements, gathering information on leads and solutions.
• Collaborate with senior territory account managers to manage accounts and close deals.
• Prepare presentation materials and conduct research to inform account decisions.

Responsibilities

• Assists in customer engagements, helping to gather information on leads, assisting with customer communications, and gaining knowledge on F5 accounts and solutions.
• Collaborates with senior territory account managers to carry out processes related to managing current accounts, identifying potential new accounts, maintaining account plans, and closing deals.
• Follows standard practices when communicating with customers, creating presentation materials, conducting research to inform decisions regarding accounts, and forecasting sales.
• Prepares findings and insights for colleagues, immediate managers, project leaders, and others in the territory account team/group.

Skills

Customer engagements

Account management

Proposals and presentations

Negotiation

Forecasting sales

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

TECHNICAL ACUMEN

Possesses a broad understanding of F5 solutions and how to go about selling them to customers, maintaining productive and lasting relationships. Gives formal proposals and presentations, presents to all levels of the organization including executives, negotiates, coordinates complex decision making processes, overcomes objectives to closure, and closes sales professionally and effectively.

CRITICAL REASONING (JUDGMENT, DECISION MAKING, AND PRAGMATISM).

Exercises sound judgment based on an ability to incorporate experience, data, priorities, and stakeholder needs, and evaluate potential constraints to arrive at the most beneficial path forward. Consistently exhibits the ability to navigate situations with thought, purpose, and sensibility after adequately contemplating various available courses of action, balancing the trade-offs between immediate and long-term needs. Recognizes that while the effect of a single fix may not always be terribly significant, the accumulative effect over time makes each decision extremely valuable.

INITIATIVE & ADAPTABILITY

Does more than is required or expected, not because someone requested it but because it will improve or enhance a product and/or avoid problems. Plans for upcoming problems or opportunities and takes actions accordingly. Applies original thinking to improve processes, methods, systems, or services. Deals well with ambiguities, focusing on evaluating a situation, identifying what is and is not a priority, and moving toward the most logical outcome.

PARTNERSHIP

Recognizes collaboration fosters the most effective exchange of ideas and talent, facilitating open dialogues with a wide variety of contributors and stakeholders, building partnerships, leveraging skillsets, and sharing knowledge to achieve a common goal. Creates alignment through mutual accountability, transparent communications, and the application of change management principles.

COMMUNICATION AND COLLABORATION

Conveys information, vision, and strategy in an accurate and timely manner, adjusting to ensure understanding based on the audience. Actively listens; seeks to understand rather than respond. Proactively solicits and values diverse perspectives, ideas, and opinions. Career progression is based upon individual aptitude and business need. F5ers build foundational knowledge through coaching, mentorship, and opportunities to develop skills and experience, such as project work and cross-functional partnerships.

Responsibilities

1. Assists in customer engagements, helping to gather information on leads, assisting with customer communications, and gaining knowledge on F5 accounts and solutions.
2. Collaborates with senior territory account managers to carry out processes related to managing current accounts, identifying potential new accounts, maintaining account plans, and closing deals.
3. Follows standard practices when communicating with customers, creating presentation materials, conducting research to inform decisions regarding accounts, and forecasting sales.
4. Prepares findings and insights for colleagues, immediate managers, project leaders, and others in the territory account team/group.

Attributes

• Works on assignments and problems of limited scope, requiring judgment and initiative, using standard procedures under close supervision.
• – Receives general instruction on work and guidance from account management peers and more experienced colleagues.
• – Impact primarily extends to own team.
• – Have some experience with communication skills and presenting information. Begin to interface and communicate with customers.
• – Builds knowledge around F5 products and services and learns how they can be provided as customer solutions.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].

Hybrid: Employees within 30 commutable miles of an F5 office are required to work from the office a minimum of 30 business days per quarter. Remote: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.

Together, we're building a better digital world. Founded in 1996, F5 is a global leader in application delivery and security. Our premier platform helps customers secure and deliver every app, API, and piece of infrastructure across all environments. Backed by over three decades of expertise and 553 patents, our solutions protect against threats while ensuring fast, reliable digital experiences. With over 6,400 employees, we serve more than 23,000 customers in over 170 countries. To continue this work, we need people like you—the best minds in the industry. We're committed to a unique, human-first culture that encourages authenticity, prioritizes diversity and inclusion, and fosters the growth and success of our employees.