At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Permanent Regular Job Description: The Field Sales Farmer – Mid Accounts is responsible for nurturing and growing existing mid-sized client relationships. The role ensures clients realize full value from Pluxee’s employee engagement platform and benefits offering, promoting sustained satisfaction, deeper product adoption, and revenue expansion.
Responsibilities
- Gather competitor and customer data through field sales activities or phone calls to create awareness of local market trends and competitor activities.
- Interact with customers face-to-face to establish market information specific to them.
- Observe local market trends and relate impacts upon their customers.
- Collect competitor intelligence.
- Share information within the sales team to improve the ability to identify the most applicable PLUXEE service against competitor product offers.
- Pass information gathered to the Sales Director for further analysis.
- Sell to win and develop customers within a specific geographic territory or pre-selected database to generate and meet volume targets within the guidelines set out and within centrally agreed sales processes.
- Plan and prepare for sales visits to existing and prospect customers.
- Perform visits to appropriate contacts within existing and prospect customers according to key performance indicators and centrally agreed sales processes.
- Consistently present the full range of products, services and value‑added solutions to every customer.
- Win new customers through closing business on simplified tariffs.
- Develop existing customers via up‑selling and/or cross‑selling.
- Ensure the active customers within a specific geographic territory are retained by building lasting relationships and enhancing customer satisfaction.
- Form professional and appropriate relationships within customer organisations through face‑to‑face contact to meet customer needs.
- Provide a channel of communication between PLUXEE and its customers, facilitating resolutions of complaints and queries.
- Perform follow‑up visits as required.
- Ensure customers are kept up to date with relevant PLUXEE information and products.
- Establish appropriate relationships and communicate with other relevant functional areas.
- Perform all sales administration activities to maintain accurate information essential to sustain business volume and customer service.
- Act upon information provided by Marketing or Finance regarding traders and trading status in consultation with the Sales Manager and Sales Director.
- Accurately complete sales reports within agreed time frames.
- Complete and update customer information and documentation as required by the business.
- Accurately update the Sales systems on a timely basis to ensure complete and current client information is held.
- Review sales performance and prepare presentations as necessary for sales meetings and weekly debriefs.
- Provide input into quarterly sales reviews.
- Perform activities and display behaviors designed to deliver a distinctive Customer Experience, aligned with PLUXEE values and guidelines.
JOB PROFILE
- Bachelor’s degree with Business or Marketing Major is preferable.
- At least 2–3 years of face‑to‑face sales experience.
- Proven track record in achieving sales targets.
- Organizational awareness of structure, products and services.
- Business‑to‑business selling skills.
- Background on customer handling and service solutions.
- Solutions‑oriented approach.
- Excellent presentation and probing skills.
Why join Pluxee?
- Join an inclusive team.
- Work at the heart of the community alongside 5,000 experts across 29 countries.
- Turn inspiration into possibility – get space to try new ideas, experiment and move the world of work forward.
- Make a positive impact – touch millions of lives and create meaningful change for people and the world we share.
- Grow with us – support you need to take meaningful steps in your career, whether you’re balancing work/life or learning new skills.