Telesales Representative
Royal York Property Management, inc.
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Benefits offered by this job
Job summary
Royal York Property Management is seeking Telesales Representatives to speak with residential property owners about its rental-guarantee program. The program costs CAD 100 per month and aims to cover the property’s monthly rent if a tenant defaults, subject to terms.
You will contact company-provided property-owner leads using an automatic dialer, qualify owners, respond to objections, and drive qualified live transfers to a Royal York sales representative. You will not complete the final sale.
Qualifications
- Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
- Experience using an automatic or predictive dialer.
- Strong objection-handling and persuasive communication skills.
- Experience meeting call, transfer, appointment, conversion, or sales targets.
- Clear and professional spoken English.
- Ability to stay calm with skeptical or difficult property owners.
- Strong listening skills and adaptability during calls.
- Proficient CRM note-taking and disposition habits.
Responsibilities
- Make continuous outbound calls through an automatic dialer.
- Gain the property owner’s attention quickly.
- Introduce Royal York and explain the program’s purpose.
- Ask questions about the owner and the rental property.
- Confirm number of properties and occupancy status.
- Explain the CAD$100 monthly cost.
- Handle objections related to price, need, trust, timing, or tenant history.
- Explain value of protecting monthly rental income.
- Encourage qualified owners to complete a live transfer.
- Record accurate notes, outcomes, and dispositions.
- Follow campaign scripts and opt-out rules.
- Meet hourly and daily calling and transfer targets.
Skills
Tools
Job description
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales
Type Full-Time · Remote
Location(s) Cebu, Cebu Province, Philippines
Compensation CAD $40,000 - CAD $50,000 Annually
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Annual Target Earnings: C$40,000–C$50,000
Royal York Property Management is hiring Telesales Representatives to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant does not pay rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads using an automatic dialer. During each conversation, you will introduce the program, ask qualification questions, respond to objections, and encourage qualified owners to speak with a Royal York sales representative.
You will not complete the final sale or determine approval. Your primary goal is to generate qualified and accepted live transfers.
Make continuous outbound calls through an automatic dialer.
Gain the property owner’s attention quickly.
Introduce Royal York and explain the purpose of the call.
Ask questions about the owner and their rental property.
Confirm the number of properties and whether they are occupied or vacant.
Explain the program’s C$100 monthly cost.
Respond to objections involving price, need, trust, timing, or tenant history.
Explain the potential value of protecting monthly rental income.
Ask qualified owners to complete an immediate live transfer.
Record accurate notes, outcomes, and call dispositions.
Follow campaign scripts, qualification rules, and opt-out requirements.
Meet hourly and daily calling and transfer targets.
We are looking for candidates with:
Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
Experience using an automatic or predictive dialer.
Strong objection-handling and persuasive communication skills.
Experience meeting call, transfer, appointment, conversion, or sales targets.
Clear and professional spoken English.
The ability to remain calm with skeptical, impatient, or difficult property owners.
Strong listening skills and the ability to adjust responses during a call.
Accurate CRM, call-note, and disposition habits.
The ability to receive coaching and apply feedback quickly.
Full-time availability during U.S. Eastern Time business hours.
Telesales Representative
Annual Target Earnings: C$40,000–C$50,000
Royal York Property Management is hiring Telesales Representatives to speak with residential property owners about its rental-guarantee program.
The program costs C$100 per month. If a covered tenant does not pay rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.
You will contact company-provided property-owner leads using an automatic dialer. During each conversation, you will introduce the program, ask qualification questions, respond to objections, and encourage qualified owners to speak with a Royal York sales representative.
You will not complete the final sale or determine approval. Your primary goal is to generate qualified and accepted live transfers.
Make continuous outbound calls through an automatic dialer.
Gain the property owner’s attention quickly.
Introduce Royal York and explain the purpose of the call.
Ask questions about the owner and their rental property.
Confirm the number of properties and whether they are occupied or vacant.
Explain the program’s C$100 monthly cost.
Respond to objections involving price, need, trust, timing, or tenant history.
Explain the potential value of protecting monthly rental income.
Ask qualified owners to complete an immediate live transfer.
Record accurate notes, outcomes, and call dispositions.
Follow campaign scripts, qualification rules, and opt-out requirements.
Meet hourly and daily calling and transfer targets.
We are looking for candidates with:
Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
Experience using an automatic or predictive dialer.
Strong objection-handling and persuasive communication skills.
Experience meeting call, transfer, appointment, conversion, or sales targets.
Clear and professional spoken English.
The ability to remain calm with skeptical, impatient, or difficult property owners.
Strong listening skills and the ability to adjust responses during a call.
Accurate CRM, call-note, and disposition habits.
The ability to receive coaching and apply feedback quickly.
Full-time availability during U.S. Eastern Time business hours.
Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.
You must have:
A computer with at least 16 GB of RAM.
Dual monitors, including an external monitor of at least 22 inches.
A wired USB noise-cancelling headset.
A webcam.
A quiet and professional calling environment.
Wired internet with at least 100 Mbps download speed.
Backup internet and power arrangements.
The ability to use a dialer, CRM, and campaign system simultaneously.
Performance will be evaluated through:
Qualified and accepted live transfers.
Hourly and daily calling results.
Qualification accuracy.
Objection-handling effectiveness.
Call quality and professionalism.
Accurate notes and dispositions.
Attendance and schedule adherence.
Compliance with campaign requirements.
You should be comfortable speaking with property owners throughout the day and continuing to perform after frequent rejection.
The right candidate can explain why paying C$100 per month may be valuable when a covered tenant default could affect an entire month of rental income.
You do not need direct property-management experience or a perfect script immediately. Strong communication fundamentals, resilience, and the ability to learn from coaching are essential.
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Copyright 2026 Royal York Property Management Franchising, inc. All Rights Reserved
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