Telco Customer Support Pro — Bonuses & Career Growth

Neksjob Corporation; Makati; Hybrid; PHP 284,000 - 341,000; Full time

Benefits offered by this job

Performance bonuses

Account-specific allowances

Comprehensive healthcare benefits

Job summary

Neksjob Corporation in Makati is seeking Customer Service Representatives to handle concerns and complaints about goods and services. You will assist customers with returns, upgrades, and purchases, and provide guidance and technical support from home, call centers, or office settings.

The role requires at least a high school diploma or SHS, with at least 6 months of telco-related customer service experience, excellent English communication, and a readiness to start immediately.

Qualifications

• At least HS Graduate (old curriculum) /SHS Graduate.
• At least 6 months CCE Telco experience.
• Good to excellent English communication skills.
• Willing to start immediately.

Responsibilities

• Handle concerns and complaints regarding goods and services.
• Assist customers with returns, upgrades, and purchases.
• Provide guidance and technical support to customers.

Skills

Telco experience

English communication

Education

HS/SHS graduate

Job description

Neksjob Corporation in Makati is seeking Customer Service Representatives to handle concerns and complaints about goods and services. You will assist customers with returns, upgrades, and purchases, and provide guidance and technical support from home, call centers, or office settings.

The role requires at least a high school diploma or SHS, with at least 6 months of telco-related customer service experience, excellent English communication, and a readiness to start immediately.