Telco Account Advisor–TTEC Novaliches|20k Retention bonus + 28k Salary package

TTEC; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading customer service provider in Quezon City is looking for a Customer Service Representative for the night shift. This role involves helping customers with their queries and ensuring a top-notch experience. Candidates should have completed senior high school or two years in college and possess great communication skills. The company offers a retention bonus, a supportive culture, and a robust benefits package.

Benefits

Php 20,000 retention bonus

Career and professional development support

Inclusive culture

Health and wellness incentives

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Verbal communication

Business writing skills

Customer service experience

Product knowledge application

Computer experience

Education

Completed senior high school or two years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative-Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Novaliches, Monday to Friday from 10am to 5pm at Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Quezon City.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Open to all newbies or with customer service experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Get Php 20,000* Retention Bonus (*terms and conditions apply)
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.