A leading service provider in Cebu City is seeking a skilled technical support professional to provide maintenance and troubleshooting for various systems. The ideal candidate has a high school diploma (Associate's preferred) and relevant experience in IT or electronics. Strong problem-solving, communication skills, and the ability to work independently are essential. Join a team dedicated to improving processes and service quality.
Qualifications
Proven experience in the relevant technical field (e.g., IT, electronics, machinery).
Relevant certifications (e.g., CompTIA, ASE) may be required based on the field.
Basic knowledge of safety protocols and procedures.
Responsibilities
Provide technical support and maintenance for equipment or systems.
Troubleshoot and diagnose issues in machines or software.
Install, configure, and repair equipment as needed.
Ensure proper functioning of systems and perform regular checks.
Keep detailed records of service calls, repairs, and maintenance.
Collaborate with team members to improve processes and reduce downtime.
Skills
Problem-solving skills
Customer service skills
Attention to detail
Ability to work independently
Teamwork
Education
High school diploma or equivalent
Associate's degree (preferred)
Tools
IT troubleshooting tools
Electronics repair tools
Job description
Provide technical support and maintenance for equipment or systems.
Troubleshoot and diagnose issues in machines or software.
Install, configure, and repair equipment as needed.
Ensure proper functioning of systems and perform regular checks.
Keep detailed records of service calls, repairs, and maintenance.
Collaborate with team members to improve processes and reduce downtime.
High school diploma or equivalent (Associate's degree preferred).
Proven experience in the relevant technical field (e.g., IT, electronics, machinery).
Strong problem-solving skills and attention to detail.
Ability to work independently and in a team.
Good communication and customer service skills.
Relevant certifications (e.g., CompTIA, ASE) may be required based on the field.
Basic knowledge of safety protocols and procedures.