Technical Lead Expert - BAS

Globe Telecom; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Globe Telecom seeks a BAS Tech Deployment Engineer to deploy, configure, and maintain business applications such as Microsoft 365, Google Workspace, and Zoom. The role involves hands-on implementation, testing, and end-user support to ensure seamless integration.

The candidate should have 2–5 years of deployment experience, familiarity with SaaS applications, and relevant certifications. Bachelor’s degree in IT or related field is required.

Qualifications

• Clear communication and stakeholder management.
• Team collaboration to deploy end-to-end solutions.
• Strong problem solving and testing competencies.
• Ability to script for automation (e.g., PowerShell, Apps Script).
• Experience deploying MS 365, GWS, Zoom is preferred.

Responsibilities

• Deploy and configure business applications per plan.
• Perform testing and validation for integrations.
• Provide end-user support and training during deployment.
• Maintain and update deployment documentation and guides.
• Collaborate with stakeholders and IT teams to meet requirements.
• Gather user feedback and drive improvements.

Skills

Communication

Teamwork

Attention to Detail

Problem Solving

Scripting for Automation

Education

Bachelor's degree in Information Technology, Business Systems, Computer Science, or related field

Tools

Microsoft 365

Google Workspace

Zoom

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

The BAS (Business Applications Systems) Tech Deployment Engineer is responsible for deploying, configuring, and maintaining business applications, such as Zoom, Google Workspace (GWS), and Microsoft 365 (M365). This role involves hands‑on implementation, testing, and support of application systems to ensure seamless integration and optimal use by end users. The BAS Tech Deployment Engineer works closely with deployment leads, business stakeholders, and IT teams to provide effective solutions that align with business requirements.

DUTIES AND RESPONSIBILITIES: Deploy and Configure Business Applications: Assist in the deployment and configuration of business applications, including GWS, M365, and Zoom. Ensure that all installations are carried out according to the project plan and meet the specific requirements of the business. Perform Testing and Validation: Conduct testing to ensure that applications are functioning correctly and are fully integrated with existing systems.

Validate compatibility, usability, and security before application go‑live. User Support and Training Assistance: Provide support to end users during deployment and assist in delivering training sessions or guides to help users understand application features and functionality. Respond to support requests to resolve any deployment‑related issues.

Maintain and Update Documentation: Create and maintain deployment documentation, including configuration details, user guides, and FAQs. Ensure that all documentation is up to date and accessible to users and the IT support team. Collaborate with Stakeholders and Teams: Work closely with deployment leads, business stakeholders, and IT teams to understand business needs and ensure that deployments align with requirements.

Assist in gathering feedback from users and making improvements as needed. REQUIREMENTS: At least 2-5 years of experience in deploying and supporting business applications such as Microsoft 365, Google Workspace, or Zoom. Experience with SaaS applications and IT support is preferred.

Certifications: Relevant certifications in business applications (e.g., Microsoft 365 Certified, Google Workspace Administrator) are preferred. Soft Skills: Communication, Teamwork, Customer Service, Attention to Detail, Problem Solving Hard Skills: Application Deployment and Configuration (M365, GWS, Zoom), Scripting for Automation (PowerShell, Google Apps Script), Documentation, Testing and Validation Procedures, User Training and Support. Bachelor’s degree in Information Technology, Business Systems, Computer Science, or a related field.

Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make

Your Passion Part of Your Profession.

Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers’ growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.

Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose

In everything we do, we treat people right to create a Globe of Good. Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.