Job Description
The Systems and Applications Specialist serves as the subject matter expert for assigned systems and applications, ensuring their optimal performance through maintenance, backups, and security measures. The specialist collaborates with stakeholders to document business requirements, performs system updates, and executes change management processes. Additionally, he or she will provide Tier 1 support, conduct user acceptance testing, and develop programs to improve operational efficiency.
Responsibilities
- Maintain and optimize assigned systems and applications.
- Plan and execute maintenance, backup, and recovery operations.
- Implement security measures and monitor system health.
- Collaborate with stakeholders to gather and document business requirements.
- Manage change approval and deployment processes.
- Provide Tier 1 support to end users.
- Conduct user acceptance testing and ensure quality of deployments.
- Develop scripts and tools to improve operational efficiency.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- At least 2 years of experience in programming, databases, web design, system and application maintenance, and exposure to the primary duties specified.
Skills & Experience
- Python System Operation
- ERP Operation
- Database Operation
- Cloud Operation
- PHP System
- Backup and Recovery
- System Administration
- System Monitoring
- System Analysis
Employee Recognition and Rewards
Annual Appraisal, Employee Recognition Program
Government Mandated Benefits
Insurance, Health & Wellness
Professional Development
- Bereavement Leave
- Maternity & Paternity Leave
- Sick Leave
- Solo Parent Leave
- Special Leave for Women
- Vacation Leave
Work-Life Balance
Safety & Security Notice
All communications related to this position must remain within the Bossjob platform to protect against potential scams. Be vigilant for the following behaviors and report them immediately:
- Requests for ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits or engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
Working Location
On-site - Cebu (Full-time, 1–3 years experience, Bachelor's degree required)