Supervisor Workforce Management - #114480

iQor, Inc.; Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

iQor, Inc. in the Philippines is seeking a supervisor with 2-3 years of work-related experience in a WFM setting. The role requires strong interpersonal and leadership skills, and the ability to work across shifts to meet business demands.

Advanced Excel skills and familiarity with reporting tools are essential, and knowledge of software programming is an advantage. A Bachelor’s degree in Business Administration or a related field is preferred; occasional physical tasks are required.

Qualifications

• Bachelor's Degree or equivalent required; business field preferred.
• Degree in Business Administration or related field preferred.

Skills

Interpersonal skills

Leadership and development

Data interpretation

Flexibility

Education

Bachelor's Degree

Business Administration or related field preferred

Tools

Excel

Reporting tools

Job description

Posted Date: 09/23/2026

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

Responsibilities:

Skills Requirements:

• 2-3 years of work-related experience required supervisory experience (WFM setting).
• Strong Interpersonal skills.
• Strong Leadership and Development skills to manage complex role.
• Flexible to work on any shift schedule and demands of the business
• Advance skills in Excel.
• Knowledgeable in software programming is an advantage.
• Expertise and knowledgeable in all Reporting tools and usage.
• Ability to read and interpret complex data.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration or related field preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.