Strategy & Transformation Expert

Globe Telecom; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading telecommunications company in Metro Manila is seeking a Vendor Performance Management Expert. This role focuses on managing vendor relationships, ensuring compliance with standards, and developing performance management frameworks. The ideal candidate holds a relevant degree and possesses strong analytical and project management skills. Certifications in Six Sigma and Project Management are advantageous. This position offers a chance to contribute to strategic initiatives in a dynamic organization.

Qualifications

• Developed and implemented a vendor performance management framework, improving vendor compliance rates.
• Conducted regular performance reviews with key vendors to identify improvement areas.
• Collaborated with cross-functional teams for aligned vendor management practices.

Responsibilities

• Oversee and optimize vendor performance management.
• Support vendor relationships to ensure compliance with standards.
• Develop performance management frameworks and metrics.

Skills

Good communication skills

Analytical skills

Stakeholder management

Strategic thinking

Project Management

Change Management

Finance Acumen

Education

Bachelor's degree in Business Administration, Management, Economics, Finance, Engineering, or related field

Tools

Six Sigma Certification

Balanced Scorecard Professional Certification

Project Management Certification

Change Management Professional

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for overseeing and optimizing the performance of the organization’s external vendors and suppliers. This role involves developing and implementing performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals. The Vendor Performance Management Expert works closely with procurement, supply chain, and other internal stakeholders to ensure that vendor relationships are managed effectively, risks are minimized, and value is maximized

DUTIES AND RESPONSIBILITIES:

• Uplift vendor performance by developing performance framework that is more aligned to the desired outcomes for the functions outsourced to vendors

• Support vendor relationship by ensuring performance compliance with contractual standards and within standards established by NTG / Globe

• Co-develops and implements performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization’s goals.

KPIs:

• Vendor Performance Plan

• Vendor Compliance

TOP 3-5 DELIVERABLES:

• Vendor Performance Management Framework

• Vendor Performance Metrics

• Maintain comprehensive records of vendor performance, contracts, and communications working with Shared Service and NAI Departments

• And all other deliverables related to the strategy formulation, and execution and key strategic initiative

SKILLS:

Soft:

• Good communication skills

• Analytical skills

• Stakeholder management

Hard:

• Strategic thinking

• Project Management

• Change Management

• Finance Acumen

Certification/License:

• Six Sigma Certification

• Balanced Scorecard Professional Certification

• Project Management Certification

• Change Management Professional

COMPETENCIES:

• Core Competencies: Stakeholder management, Performance Analysis and Optimization

• Support Competencies: Strategy Execution

• Developmental Competencies: Change Management, Project Management

HIRING REQUIREMENTS:

Educational Qualifications:

• Bachelor's degree in Business Administration, Management, Economics, Finance, Engineering, or a related field is usually required

Work Experience:

• Developed and implemented a vendor performance management framework, including key performance indicators (KPIs) and performance scorecards, leading to an improvement in overall vendor compliance rates

• Conducted regular performance reviews with key vendors, identifying areas for improvement and working closely with vendors to develop and execute performance improvement plans.

• Collaborated with cross-functional teams to ensure vendor management practices aligned with organizational objectives and compliance requirements.