Strategic Service Architect — Onsite in Cubao

Questronix Corporation; Quezon City; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Questronix Corporation in Quezon City is seeking a Business Architect to align in-house service delivery with corporate strategy and value streams. You will analyze current processes, define future-state workflows, and map business capabilities to IT services, ensuring governance and readiness for transitions.

With 3+ years in business architecture and relevant certifications, you will partner with Service Owners to shape SLAs/OLAs that meet business needs and drive operational excellence within

Qualifications

• Bachelor's degree in Information Technology, Management or related field.
• 3+ years of experience as a Business Architect.
• Certified Business Architect, Enterprise Architecture Certification, or ITIL certification are preferred.

Responsibilities

• Align the new in-house service model with business strategy, value streams, and operational requirements.
• Analyze current-state business processes and IT dependencies.
• Define future-state processes and service models for in-house operations.
• Map business capabilities to IT services and required support structures.
• Identify gaps and propose solutions in workflows, governance, and service design.
• Partner with Service Owners to define SLAs/OLAs aligned with business needs.
• Support transition impact assessments on users and business units.
• Develop process documentation and ensure business readiness for the transition.

Skills

Business architecture

Process modeling

Stakeholder management

Governance

Education

Bachelor’s degree in Information Technology, Management or related field

Job description

Questronix Corporation in Quezon City is seeking a Business Architect to align in-house service delivery with corporate strategy and value streams. You will analyze current processes, define future-state workflows, and map business capabilities to IT services, ensuring governance and readiness for transitions.

With 3+ years in business architecture and relevant certifications, you will partner with Service Owners to shape SLAs/OLAs that meet business needs and drive operational excellence within