Strategic Customer Success Manager - Midmarket
Solarwinds Software Asia Pte. Ltd. Philippine Branch
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Job summary
SolarWinds is seeking a driven Customer Success Manager in Manila to nurture trusted relationships with key customers, drive software adoption, and achieve retention, renewal, and upsell goals. You will deliver a best-in-class customer experience by aligning product value with customer needs and collaborating across departments.
The role requires strong communication, data-driven decision making, and a solid IT background including networking and security concepts.
Job description
SolarWinds is seeking a driven Customer Success Manager in Manila to nurture trusted relationships with key customers, drive software adoption, and achieve retention, renewal, and upsell goals. You will deliver a best-in-class customer experience by aligning product value with customer needs and collaborating across departments.
The role requires strong communication, data-driven decision making, and a solid IT background including networking and security concepts.
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