Strategic Business Architect – In-House Service Design

Questronix Corporation; Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Questronix Corporation in the Philippines is seeking a seasoned Business Architect to align service models with business strategy, map capabilities to IT services, and define future-state processes for in-house operations.

You will collaborate with Service Owners to set SLAs/OLAs, prepare governance, and ensure readiness for the transition. Onsite in Cubao, Quezon City; minimum 3 years’ experience and relevant certifications are required.

Qualifications

• Bachelor's degree in Information Technology, Management or related field.
• 3+ years of experience as a Business Architect.
• Onsite work in Cubao (Quezon City) required.
• Preferred/Advantageous: Certified Business Architect, Enterprise Architecture Certification, ITIL Certification.

Responsibilities

• Align the new in-house service model with business strategy, value streams, and operational requirements.
• Analyze current-state business processes and IT dependencies.
• Define future-state processes and service models for in-house operations.
• Map business capabilities to IT services and required support structures.
• Identify gaps and propose solutions in workflows, governance, and service design.
• Partner with Service Owners to define SLAs/OLAs aligned with business needs.
• Support transition impact assessments on users and business units.
• Develop process documentation and ensure business readiness for the transition.

Skills

Business Architecture

Stakeholder Management

Education

Bachelor’s degree in Information Technology, Management or related field

Job description

Questronix Corporation in the Philippines is seeking a seasoned Business Architect to align service models with business strategy, map capabilities to IT services, and define future-state processes for in-house operations.

You will collaborate with Service Owners to set SLAs/OLAs, prepare governance, and ensure readiness for the transition. Onsite in Cubao, Quezon City; minimum 3 years’ experience and relevant certifications are required.