Strategic Branch Operations Lead

Monroe Consulting Group; Eastern Visayas; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Service Head for a prestigious commercial bank in the Philippines. The successful candidate will oversee branch operations, ensuring compliance with banking regulations and high service quality. Candidates must have a Bachelor's degree and a strong background in banking operations and risk management. This leadership role requires effective supervision of teams and the ability to resolve operational issues efficiently.

Qualifications

• Strong background in branch operations (teller, cashiering, new accounts, risk & compliance).
• Experience handling audits, operational controls, and regulatory compliance.
• Supervisory or managerial experience within a banking branch setting preferred.

Responsibilities

• Oversee the day-to-day operational activities of the branch.
• Supervise Tellers, Cashiers, and Sales & Service Associates.
• Ensure strict compliance with internal and external audit standards.

Skills

Branch operations management

Customer service

Leadership

Risk & compliance

Problem-solving

Education

Bachelor's degree in Business, Finance, Banking, or related field

Job description

A leading recruitment firm is seeking an experienced Service Head for a prestigious commercial bank in the Philippines. The successful candidate will oversee branch operations, ensuring compliance with banking regulations and high service quality. Candidates must have a Bachelor's degree and a strong background in banking operations and risk management. This leadership role requires effective supervision of teams and the ability to resolve operational issues efficiently.