Store Supervisor: Lead Sales & Team Excellence

MR DIY Philippines; Manila; On-site; PHP 391,000 - 580,000; Full time

Job summary

MR DIY Philippines is seeking a Store Supervisor/Assistant Supervisor for Riverbanks (RVBK) to lead daily store operations, drive sales, and maintain merchandising standards. The role requires strong leadership, coaching, and people management abilities to guide the store team and deliver excellent customer service.

Responsibilities include organizing displays, ensuring compliance with SOPs, and reporting performance metrics to HQ.

Qualifications

• Bachelor's/College Degree in any field.
• Fluent in Filipino and English.
• Minimum 5 years of working experience in retail.
• Strong organizational, leadership, communication, and people management skills.
• Experience as supervisor or 5+ years in sales/retail.

Responsibilities

• Drive store sales growth and achieve targets.
• Set up gondolas and merchandise displays.
• Ensure smooth daily store operations.
• Keep the store tidy and clean.
• Organize merchandise in selling areas.
• Greet and serve customers.
• Comply with legal requirements to protect store reputation.
• Recruit, train, coach, and discipline staff; monitor performance.
• Provide guidance for efficient operations.
• Ensure a safe and clean store environment for staff and customers.
• Daily bank-in of store sales.
• Stock supplies and place orders as needed.
• Report sales, staffing, and assignments to HQ and supervisor.
• Submit documents to HQ and supervisor.
• Follow SOPs and guidelines.
• Take on any other duties as assigned by Asst Branch Manager/ Branch Manager.

Skills

Excellent Organizational Skills

Leadership and Communications Skills

People Management Skills

Coaching Skills

Merchandising Skills

Education

Bachelor's/College Degree in any field

Job description

MR DIY Philippines is seeking a Store Supervisor/Assistant Supervisor for Riverbanks (RVBK) to lead daily store operations, drive sales, and maintain merchandising standards. The role requires strong leadership, coaching, and people management abilities to guide the store team and deliver excellent customer service.

Responsibilities include organizing displays, ensuring compliance with SOPs, and reporting performance metrics to HQ.