Store Supervisor & CX Lead (Flexible Hours)

Making Fine Beverage Corporation; Philippines; On-site; PHP 280,000 - 420,000; Full time

Job summary

Making Fine Beverage Corporation is hiring a Supervisory role in the Philippines to oversee daily operations and staff performance, ensuring top-notch customer service and a smooth workflow. You will monitor sales, inventory, and cash handling, enforce policies, resolve issues, and assist with staff training and scheduling.

The ideal candidate has 1–2 years of supervisory experience, strong leadership and communication skills, and a customer-service mindset.

Qualifications

• Must have proven leadership and team supervision abilities.
• Strong communication and interpersonal skills.
• Customer-service oriented with a focus on quality service.
• Solid understanding of daily operations, inventory, and cash control.
• Ability to adapt to changing hours and shift patterns.

Responsibilities

• Supervise daily operations and staff performance.
• Ensure excellent customer service and smooth workflow.
• Monitor sales, inventory, and cash handling.
• Enforce company policies and standard operating procedures.
• Resolve customer concerns and operational issues.
• Assist in staff training, coaching, and scheduling.
• Prepare basic reports and coordinate with management.

Skills

Leadership

Communication

Customer-service

Operations knowledge

Inventory control

Cash handling

Scheduling

Job description

Making Fine Beverage Corporation is hiring a Supervisory role in the Philippines to oversee daily operations and staff performance, ensuring top-notch customer service and a smooth workflow. You will monitor sales, inventory, and cash handling, enforce policies, resolve issues, and assist with staff training and scheduling.

The ideal candidate has 1–2 years of supervisory experience, strong leadership and communication skills, and a customer-service mindset.