Store Operations Leader – Customer Excellence

Abenson Ventures, Inc.; Santa Rosa; On-site; PHP 279,000 - 502,000; Full time

Job summary

Abenson Ventures, Inc. in Laguna, Philippines, is seeking a proactive Store Operations Manager to oversee overall store operations and deliver service excellence. You will lead customer service, manage people, and optimize inventory, counters, and financial processes.

We value candidates with retail or department store experience, a business-focused degree, and a clear career development plan. This role offers a path to growth within a values-driven culture and long-term success.

Qualifications

• Graduate with a business-related degree or equivalent.
• Experience in Retail/Dept store/Supermarket or Quick Service Restaurant.
• Strong customer service orientation.
• Commitment to values and culture-building programs.
• Long-term career development goals.

Responsibilities

• Oversee overall store operations management.
• Lead customer service excellence and people management.
• Manage inventory, counter operations, and financial processes.
• Plan and drive process improvements.

Skills

Retail experience

Dept store experience

Supermarket experience

QSR industry experience

Customer service

People management

Planning & process improvement

Education

Business/Commerce degree

Accountancy

Marketing

Commerce

Job description

Abenson Ventures, Inc. in Laguna, Philippines, is seeking a proactive Store Operations Manager to oversee overall store operations and deliver service excellence. You will lead customer service, manage people, and optimize inventory, counters, and financial processes.

We value candidates with retail or department store experience, a business-focused degree, and a clear career development plan. This role offers a path to growth within a values-driven culture and long-term success.