Store Operations Coordinator

Alterations Plus Group of Companies; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading alterations service provider in Metro Manila seeks a Retail Manager to oversee store operations, manage customer orders, and ensure exceptional service delivery. Ideal candidates should have 1-3 years of retail experience, preferably in a supervisory role. Responsibilities include managing job orders, customer complaints, and daily sales reporting. This role emphasizes teamwork and effective communication within a diverse environment.

Qualifications

• Strong commitment to delivering an exceptional shopping experience.
• Experience in customer service, sales, or operations is highly beneficial.
• Typically requires 1–3 years in a retail setting, preferably with leadership or supervisory experience.
• Ability to collaborate effectively with diverse groups of people.

Responsibilities

• Accepts jobs for repair and other services.
• Manages customer orders and ensures timely updates.
• Monitors production reports and distributes jobs among sewers.
• Handles customer complaints and inquiries.
• Oversees store operations and ensures compliance with policies.

Skills

Customer service

Sales

Leadership

Operations management

Communication

Job description

A leading alterations service provider in Metro Manila seeks a Retail Manager to oversee store operations, manage customer orders, and ensure exceptional service delivery. Ideal candidates should have 1-3 years of retail experience, preferably in a supervisory role. Responsibilities include managing job orders, customer complaints, and daily sales reporting. This role emphasizes teamwork and effective communication within a diverse environment.