Store Manager

Maguire Group; Zambales; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

A leading retail company in the Philippines seeks a Store Manager to oversee operations and enhance business performance. This role involves training and mentoring store associates, ensuring high customer satisfaction, and maintaining store standards. The ideal candidate will have a Bachelor's degree and 2-5 years of retail management experience.

Qualifications

• At least 2-5 years of experience and training in a retail setting, typically as a supervisor or manager.
• Ability to train, motivate, mentor, and coach store associates.
• Strong understanding of store administration and compliance.

Responsibilities

• Contribute to the achievement of Business Unit targets through effective store operations.
• Ensure a high level of customer satisfaction through excellent service.
• Maintain outstanding store condition and merchandising standards.
• Provide feedback to the Merchandising Department to improve product selection and pricing.

Skills

Store management

Customer service

Communication skills

Interpersonal skills

Conflict management

Presentation skills

Education

Bachelor’s degree in business-related courses

Job description

About the role

Primary responsibility is to contribute to the achievement of Business Unit targets through the effective management of store operations. He is the one to ensure the smooth running of operations to maximize sales and boost revenue by motivating, mentoring, and coaching store associates. He should also develop a mastery of all store-related metrics, analysis, and reports to help make forecasts to determine the need for improvements of the store.

What you'll be doing

1. Meets sales goals by providing training, motivation, mentoring, and coaching to store associates
2. Ensures a high level of customer satisfaction through excellent service
3. Completes store administration and ensures compliance with company policies and operational procedures
4. Maintains outstanding store condition and visual merchandising standards
5. Ensures that the store maintains a healthy Months-on-hand ratio through efficient inventory management
6. Coordinates with and provides feedback to the Merchandising Department to continuously improve selection, allocation, procurement, and pricing of products

What we're looking for

1. Bachelor’s degree holder in business-related courses
2. Knows general store management, customer service, and other necessary tasks.
3. At least 2-5 years of experience and training in a retail setting, typically as a supervisor or manager.
4. Strong communication and interpersonal skills to effectively lead store personnel, help customers, and work with upper management
5. Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
6. Presentation skills and knowledge of best visual and marketing display practices
7. Conflict management skills to resolve customer issues effectively and ensure efficiency on teams

About us

Founded in 2009, The Maguire Group is one of the leading, fastest-growing retailers in the Philippines.

The company represents Nike as its official retail partner in the Philippines for its Outlet Stores and Institutional Sales. Nike, Inc. is a publicly traded sportswear and equipment maker based in the United States. It is the world's leading brand of athletic shoes, apparel, and sports equipment, and is headquartered in Beaverton, Oregon.