Store Leader — Sales & Customer Experience

SM Retail; Metro Manila; On-site; PHP 420,000 - 720,000; Full time

Job summary

SM Retail in Metro Manila is seeking a results-driven Store Manager to lead sales performance, maximize profitability, and elevate customer satisfaction. You will develop staff through training, coaching, and performance reviews, while upholding brand standards and a welcoming store atmosphere.

The role requires setting clear goals, recruiting and evaluating employees, overseeing stock, visual merchandising, and day-to-day store operations to ensure smooth service and strong loyalty from

Qualifications

• Must have proven store management experience
• Strong customer focus and communication skills
• Ability to train and develop staff performance

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employees' productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations

Skills

Store management

Staff training

Customer service

Leadership

Education

College degree

Job description

SM Retail in Metro Manila is seeking a results-driven Store Manager to lead sales performance, maximize profitability, and elevate customer satisfaction. You will develop staff through training, coaching, and performance reviews, while upholding brand standards and a welcoming store atmosphere.

The role requires setting clear goals, recruiting and evaluating employees, overseeing stock, visual merchandising, and day-to-day store operations to ensure smooth service and strong loyalty from