Store Lead: Customer Experience & Operations

Vismay International Corp; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A retail food service company is seeking an Officer-in-Charge in Makati to oversee daily store operations. Key responsibilities include ensuring exceptional customer service, maintaining food safety compliance, and effectively managing staff. The ideal candidate should have 1–2 years of experience in a supervisory role, strong leadership and communication skills, and a customer-focused attitude. This is an opportunity to lead a team in a dynamic environment while meeting organizational goals.

Qualifications

• 1–2 years of experience in food service or retail, preferably in a supervisory role.
• Strong leadership and communication skills essential for team management.
• Basic knowledge of food safety and sanitation standards is required.

Responsibilities

• Oversee daily store operations during assigned shifts.
• Ensure excellent customer service and food safety compliance.
• Manage cash and inventory while resolving customer concerns.

Skills

Leadership skills

Communication skills

Customer-focused

Problem-solving abilities

Attention to detail

Job description

A retail food service company is seeking an Officer-in-Charge in Makati to oversee daily store operations. Key responsibilities include ensuring exceptional customer service, maintaining food safety compliance, and effectively managing staff. The ideal candidate should have 1–2 years of experience in a supervisory role, strong leadership and communication skills, and a customer-focused attitude. This is an opportunity to lead a team in a dynamic environment while meeting organizational goals.