Staff Accountant (Work from home)

TRAM Global Services OPC; Muntinlupa; Remote; PHP 3,790,000 - 5,054,000; Full time

Job summary

TRAM Global Services OPC in the Philippines is seeking a Staff Accountant to support a US-based property management firm. This remote role follows CST hours (9:00 PM–6:00 AM local) and focuses on accurate recording, month-end close, and reconciliations.

You will work with AppFolio and QuickBooks, manage multi-entity accounting, and collaborate with operations across properties. Strong communication and detail orientation are essential.

Qualifications

• Bachelor's degree in accounting required.
• Proficiency in QuickBooks and Microsoft Office.
• Experience with AppFolio is a big plus.
• Minimum 2 years accounting experience; property management/real estate a plus.
• Fluent in English with strong written and verbal communication.

Responsibilities

• Perform month-end close and general ledger reconciliations.
• Manage accounts payable/receivable and intercompany activity.
• Maintain AppFolio owner, resident, and property ledgers.
• Record transactions in QuickBooks and ensure accuracy.
• Prepare reports and assist with audits and tax prep.

Skills

QuickBooks

MS Office

AppFolio

Multi-entity experience

Attention to detail

English fluency

Education

Bachelor's degree in Accounting

Job description

WORK FROM HOME!

You will work with a Property Management firm - in the Accounting department. The Property Management firm is based in the USA.

You will be working 8:00 AM to 5:00 PM Central Standard Time, USA, Mondays to Fridays. Locally in the Philippines, that schedule is 9:00 PM to 6:00 AM, Mondays to Fridays.

Qualifications:

-Bachelor's Degree in Accounting.

-Proficiency in Quickbooks and Microsoft Office (Word and Excel).

-Proficiency with Property Management Software (e.g., AppFolio) is a big plus.

-Minimum of 2 years of experience in any accounting-related post; property management accounting and/or real estate experience is a plus.

-Multi-entity experience and attention to detail is a plus.

-Fluent in English

-Strong organizational, problem-solving, and effective written and verbal communication skills.

-Ability to manage multiple properties and deadlines simultaneously.

-Ability to analyze information, manage processes, and maintain a high level of professionalism.

Overview:

The Staff Accountant is responsible for the accurate, timely recording and reconciliation of financial activity for the Property Management firm. This role performs the core day-to-day and month-end accounting work that keeps the company’s books current, clean, and ready for review.

The Staff Accountant works across both the property management side of the business and the maintenance/renovation side of the business. This includes journal entries, bank and credit card reconciliations, AppFolio owner, resident, and property ledgers, QuickBooks company-side accounting, accounts payable and receivable support, and month-end close.

This role reports to the Controller and works closely with the Accounting Manager, and Bookkeeper. The Staff Accountant is expected to follow documented accounting workflows, complete assigned work accurately and on schedule, and elevate discrepancies or process gaps rather than working around them.

The Staff Accountant partners with property management, maintenance, and operations team members to gather the documentation needed to keep financial records accurate and supported.

Responsibilities:

Month-End Close

• Complete assigned month-end close tasks for the Property Management firm on schedule
• Prepare and post journal entries for accruals, prepaids, reclasses, and corrections with supporting documentation
• Prepare balance sheet account reconciliations and supporting schedules for Controller review
• Review account activity for coding errors, missing entries, and unusual balances before close
• Assist the Controller with preparing monthly financial statements and related reports

Reconciliations

• Complete bank, credit card, and clearing account reconciliations accurately and on schedule in both AppFolio and QuickBooks
• Investigate and resolve unreconciled balances, stale items, duplicate entries, and misapplied transactions
• Reconcile intercompany activity and balances
• Correct discrepancies at the source rather than through temporary or unsupported entries
• Document reconciliation findings and elevate unresolved items to the Controller

AppFolio Accounting

• Maintain accurate owner, property, and resident ledgers in AppFolio
• Review AppFolio diagnostics and clearing accounts and resolve issues identified
• Record resident charges, credits, receipts, and adjustments accurately and with support
• Prepare owner distributions and review owner statements for accuracy before they are finalized
• Support accounting for property onboarding and offboarding, including final owner statements and true-ups

QuickBooks Accounting

• Record company-side income, expenses, transfers, and adjustments accurately in QuickBooks
• Code transactions to the correct company, account, class, vendor, and project
• Keep QuickBooks records organized, reconciled, and ready for review
• Help maintain consistent use of the chart of accounts and flag needed changes to the Controller
• Support data flow between QuickBooks and other systems, including AppFolio, Smart Bill, and Field Pulse

Accounts Payable & Receivable Support

• Review vendor invoices for accuracy, proper coding, and approval before payment
• Ensure vendor invoices are tied to the correct work orders, properties, and owner charges
• Support GPS billing and receivables by reviewing charges and following up on open balances
• Help prevent duplicate payments, missed billing, and unsupported owner charges
• Assist with vendor records, W-9 collection, and year-end 1099 preparation

Reporting & Analysis

• Prepare recurring reports and account analyses requested by the Controller
• Assist with budget-to-actual and variance analysis
• Flag trends, discrepancies, or cash concerns identified during day-to-day work
• Provide support and documentation for audits, tax preparation, lender requests, and owner questions

Process & Documentation

• Follow documented accounting workflows and help keep them current
• Document recurring tasks using written instructions, checklists, screenshots, or Loom videos
• Identify recurring errors and recommend process improvements
• Support training and cross-coverage so critical accounting knowledge is shared across the team

Compliance & Confidentiality

• Follow internal controls around company funds, owner funds, vendor payments, and account access
• Maintain organized, audit-ready records and supporting documentation
• Maintain confidentiality of company, owner, resident, vendor, and employee financial information
• Escalate financial risks, control concerns, or unusual activity to the Controller promptly

Core Values:

Be a puppy

• Investigate discrepancies, missing information, and unclear transactions until the issue is fully understood and resolved
• Stay resourceful when working through owner ledgers, vendor issues, billing errors, or historical accounting problems
• Approach reconciliations, entries, and other repetitive work with consistency, accuracy, and a positive mindset
• Seek out and learn new AppFolio, QuickBooks, and software features that improve accuracy and efficiency

Move fast, stay ready

• Prioritize reconciliations, close tasks, and escalated accounting issues to keep financial data current
• Respond with urgency to requests from the Controller, Accounting Manager, and operations team
• Adapt quickly to changing priorities, unexpected reporting requests, or system issues
• Maintain accuracy and sound judgment even when deadlines are tight

Provide objective expertise

• Use accurate financial information to explain balances, variances, and account activity
• Flag trends, discrepancies, or process issues before they become larger problems
• Separate facts from assumptions when communicating financial information
• Support process improvements when recurring errors or workflow gaps are identified

Say it straight

• Communicate clearly and professionally about missing documentation, invoice errors, and reconciliation issues
• Ask clarifying questions when financial information is incomplete, unclear, or unsupported
• Raise mistakes, including your own, quickly so they can be corrected at the source
• Write concise, organized emails and notes that support clean accounting communication

Put people first

• Understand that accurate accounting supports trust with owners, residents, vendors, and teammates
• Treat vendors, coworkers, and financial partners with professionalism and respect
• Meet deadlines reliably to support the broader team’s ability to operate effectively
• Maintain confidentiality and care when handling sensitive financial information

Key Performance Indicators (KPIs):

Accuracy & Timeliness

• Assigned month-end close tasks are completed on schedule each month
• Bank, credit card, and clearing account reconciliations are completed accurately and on time with no unexplained differences
• Journal entries are accurate, supported, and require minimal correction on review
• AppFolio owner, resident, and property ledgers are accurate and current
• QuickBooks records are accurate, reconciled, and ready for review
• Owner statements and distributions prepared are accurate and supported

Process & Communication

• Unreconciled items and discrepancies are resolved at the root level or escalated promptly
• Vendor invoices are entered, coded, and supported according to company expectations
• Assigned workflows are documented and kept current
• Questions from the Controller and team members are answered timely and clearly