Sr. Data Process Specialist

Capital One Philippines Support Services Corp.; Mimaropa; Hybrid; PHP 550,000 - 900,000; Full time

Job summary

Capital One Philippines Service Corp. in Alabang, Philippines, is seeking a Sr. Data Process Specialist who partners with Data Analysts, Ops leaders and Tech teams to deliver accurate data reports and drive efficiency.

The role involves creating reports, dashboards, and data scripts, supporting infrastructure enhancements, and governance of data processes. The opportunity requires a Bachelor’s or equivalent, 1+ year in SQL and visualization, and the ability to work in a hybrid setup with

Qualifications

• At least 1 year experience in SQL programming and Visualization.
• At least 1 year of experience in Process management or Project management.
• Bachelor's Degree or equivalent working experience

Responsibilities

• Create new reports/dashboards and deploy enhancements.
• Create basic data scripts and assist with data ecosystem improvements.
• Perform and administer release management for data products.
• Manage reports and dashboards for Leaders/Stakeholders to track key metrics and support day-to-day management.
• Modify data scripts for upstream/downstream changes and ensure timely delivery of data production jobs.
• Contribute towards User Acceptance Testing for new data sources and govern data product processes.
• Collaborate with risk, management, and other groups to identify and implement process improvements.

Skills

SQL programming

Data Visualization

Process management

Education

Bachelor's Degree or equivalent working experience

Job description

Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Data Process Specialist

Summary

• The Sr. Data Process Specialist partners with Data Analysts in delivering flawlessly executed processes and data reports that improve business efficiency and drive results. This role works collaboratively with Data Analysis Leads, Tech teams and other Stakeholders as needed on tasks using a range of data sources and analytic tools to support critical business initiatives. The Sr. Data Process Specialist partners with Operations Managers and leaders to track key metrics and support day-to-day management of business needs. This associate also manages and monitors processes to ensure they are followed correctly and contribute to ongoing process refinement.

General Responsibilities

• Create new report/dashboards as well as deploying enhancements to existing reports/dashboards

• Create basic data scripts

• Assist with data ecosystem and infrastructure enhancements

• Perform and administrate release management

• Manage reports and dashboards for Leaders/Stakeholders to track key metrics and support day to day management of the business

• Modify data scripts necessitated by changes in upstream/downstream environments

• Run and manage existing data production jobs while providing quality oversight on timely and accurate delivery

• Contribute towards User Acceptance Testing for new data sources

• Run the data product Governance process for the team

• Day to day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office, BRO and management; make final recommendations for approval on changes.

• Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.

• Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escape breakdowns in the process by asking the right questions and identify/involve the right stakeholders to correct breakdowns.

• Other job-related duties that may be assigned from time to time

Basic Qualifications

• At least 1 year experience in SQL programming and Visualization

• At least 1 year of experience in Process management or Project management

• Bachelor's Degree or equivalent working experience

Role Requirements

• Amenable to work in a hybrid set up in Alabang, Muntinlupa; pre dominantly work from home

• Amenable to work in the mid shift schedule

Preferred Qualifications

• 2+ years of experience in SQL programming, Visualization, or SQL

• 2+ years of experience in Process management or Project management

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).