Sr. Data Analyst, Customer Insights & Analytics

8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Johnson & Johnson in the Philippines is seeking a Senior Data Analyst to join our data analytics and BI team. You will analyze customer purchasing data and perform in-depth case analyses, driving improvements based on data findings. You will collaborate with cross-functional teams to recommend impactful data-driven solutions.

The role emphasizes data accuracy, governance, and staying current with analytical best practices to deliver actionable insights.

Qualifications

• Bachelor's degree in Business Management, Mathematics, Statistics, or a related field.
• 3-5 years experience in data operations or master data management.
• Proficiency in data analytics tools and big data management.
• SQL knowledge is a plus.

Responsibilities

• Execute customer case operations with a strong focus on data accuracy.
• Conduct in-depth data analyses to identify trends and insights that drive business decisions.
• Implement improvement initiatives for data management and processing.
• Collaborate with various functional teams to address business intelligence needs.
• Recommend actionable solutions for identified data issues.
• Develop documentation to enhance data governance and quality protocols.
• Stay current with industry trends and analytical practices to propose innovative ideas.
• Perform other work-related duties as assigned.

Skills

Advanced analytics

Statistical analysis

Data visualization

Communication skills

Collaboration

Education

Bachelor's degree in Business Management, Mathematics, Statistics, or related field

Tools

Tableau

Power BI

SAS Programming

Job description

Job Function

Data Analytics & Computational Sciences

Job Sub Function

Business Intelligence

Job Category

People Leader

All Job Posting Locations

Taguig, National Capital Region (Manila), Philippines

Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Summary

We are looking for an experienced Senior Data Analyst to join our dynamic team. This role involves analyzing customer purchasing data while conducting in-depth analysis of cases and implementing improvement initiatives based on data findings. You will collaborate with cross-functional teams to recommend impactful solutions for data-related challenges.

Key Responsibilities

• Execute customer case operations with a strong focus on data accuracy.
• Conduct in-depth data analyses to identify trends and insights that drive business decisions.
• Implement improvement initiatives for data management and processing.
• Collaborate with various functional teams to address business intelligence needs.
• Recommend actionable solutions for identified data issues.
• Develop documentation to enhance data governance and quality protocols.
• Stay current with industry trends and analytical practices to propose innovative ideas.
• Perform other work-related duties as assigned.

Qualifications

Bachelor’s degree in Business Management, Mathematics, Statistics, or a related field. 3-5 years of experience in data operations, master data management, or a similar role. Proficiency in data analytics tools and big data management. SQL is a plus.

Required Skills

Advanced analytical and statistical skills with attention to detail. Strong understanding of data management practices. Excellent communication skills with the ability to convey complex data insights clearly. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. Ability to work collaboratively in a dynamic, fast-paced environment.

Preferred Skills

Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Savvy, Collaboration, Data Analysis, Data Modeling, Data Privacy Standards, Data Reporting, Detail-Oriented, Developing Others, Inclusive Leadership, Leadership, Process Oriented, Quality Auditing, Statistical Analysis Systems (SAS) Programming, Technical Writing, Workflow Analysis